Are you failing to install QuickBooks Desktop due to the constant occurrence of QuickBooks error 1712? You might receive the following error message on the screen:
| “We’re sorry! Something went wrong with your installation. Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.” |
Whenever this error message appears, the QB Desktop installation process suddenly stops. Moreover, you can observe additional issues on your computer, such as frozen screen, unresponsive third-party programs, and sudden shutdowns.
Once you understand all the reasons behind this error code, you can resolve it very easily through verified troubleshooting tactics.
Let’s move to the following sections of the article to learn why we experience this installation error and what tactics we can implement to resolve it effortlessly.
If you need extensive guidance to fix QuickBooks error 1712, reach out to our A2AutoCare’s experts.
Let’s Understand Error 1712 in QuickBooks Desktop
Different errors arise when installing QB Desktop on the system. One of the most irritating installation errors is QuickBooks error 1712. Once you encounter this error, the QB installation process will quit, and the following error message box will appear on the screen:
This error signifies that there may be some corruption in the QB installation files. Even if you click the ‘Troubleshoot error’ link given in the error message box, you are only provided with some general troubleshooting instructions. You need to use extensive solutions to fix this issue quickly and effectively.
Before using detailed solutions to overcome this error, you must understand all the causes behind it. Let’s go to the following section to learn about all the reasons behind this problem.
Why Do You Encounter QB Desktop Installer Error 1712?
You can encounter QuickBooks error 1712 due to the following major factors:
- Lack of fresh Windows operating system updates on the system.
- Running Windows operating system without admin privileges.
- Defects in the Windows Registry settings.
- Faulty Windows components, such as Microsoft .NET Framework and MSXML.
- Malware attacks on system files and folders.
Now, you can jump to the following section to learn all the reliable methods to fix this problem.
Use 5 Verified Tactics to Resolve QuickBooks Error 1712
Before using any troubleshooting tactic to fix QuickBooks error 1712, you need to obtain New Windows operating system updates. This will ensure that you have all the new enhancements and features relevant to your Windows operating system version on your computer.
Now, you can implement all the following solutions in the correct step-wise order:
1. Run the Quick Fix My Program Tool
The Quick Fix My Program tool can help you fix relevant internal issues that can prevent the QB Desktop installation on your computer. You need to use the steps detailed as follows:
- Access the official Intuit website and immediately download the newest version of QuickBooks Tool Hub.
- Now, you need to run the download file (QuickBooksToolHub.exe) to start the download process of QB Tool Hub.
- Follow all the steps that appear on the screen and promptly accept all the terms and conditions.
- Finish the installation procedure and open the QB Tool Hub window.
- At this point, choose the Program Problems menu and tap the Quick Fix My Program icon.
- After the full execution of the Quick Fix My Program tool, you can install QB Desktop effortlessly.
If you aren’t successful in installing QB Desktop, use the solution described below.
2. Use a New Windows Admin User Account
You need to ensure that you are operating the Windows operating system with full admin privileges on your computer. This will make sure that you experience no hindrances when installing & updating QB Desktop. The following steps explain how to create and use a fresh Windows admin user account:
- Open the Settings app on your computer and choose the Accounts menu.
- Next, tap Other User and immediately click the Add Other User option.
- Now, choose the Add Account option and instantly click the I don’t have this person’s sign-in information option.
- At this step, utilize a fresh email address to set up a new Microsoft account.
- After that, follow all the on-screen instructions and successfully add the relevant username and password for the new account.
- Once you have created a new Microsoft Windows account, you must navigate back to the Settings app.
- After that, choose Other Users and select the Windows account that you have recently created.
- Now, utilize the Account Options menu to choose the Change Account Type icon.
- After that, select the Administrator option and tap the OK button.
- Finally, you must operate the new Windows admin user account and finish the QB Desktop installation successfully.
If you cannot install QB Desktop even now, jump to the following solution.
3. Run the Program Install and Uninstall Troubleshooter
The Program Install and Uninstall Troubleshooter assists you in automatically fixing issues when you are blocked from installing specific programs on your computer. Moreover, it helps you repair damaged registry keys. The following steps explain how you can run this tool:
- Firstly, you must download the Program Install and Uninstall Troubleshooter, after which you need to access the downloads folder.
- Now, identify the MicrosoftProgram_Install_and_Uninstall.meta file and double-click its icon.
- Immediately tap the Advanced link on the window and mark the Apply repairs automatically checkbox.
- Click Next and tap the Installing option on the window.
- After that, choose QuickBooks from the list of programs shown on the screen.
- Now, you can tap Next and start the repair process.
- Once the repair process is completed, you can install QB Desktop effectively
At this point, if you are still experiencing QuickBooks error 1712, you can follow the next solution.
4. Repair Windows Components
Several Microsoft Windows components are necessary for the prompt QB Desktop installation on your computer. You cannot install QB Desktop if all the crucial Windows components are damaged. The relevant points mentioned below will help you repair the specific Windows components:
(a) Fix Microsoft .NET Framework Component
The Microsoft .NET Framework component provides tools and libraries that serve as a foundation for the QB Desktop installation. You need to use the following steps to repair this component:
- Go to the Start tab and carefully type Control Panel in the search field.
- After that, tap the Control Panel icon and move forward to access the Control Panel window.
- Now, open the Programs and Features tab and click the Uninstall a Program option.
- Tap the Turn Windows features on or off icon and locate the Microsoft .NET Framework on the list.
- At this step, locate the .NET Framework 4.5 and mark its checkbox if it is unmarked. However, if the checkbox is already marked, you need to clear it immediately.
- Save your settings by tapping the OK button and instantly reopen your computer.
- Navigate back to the Control Panel and make sure that the .NET Framework 4.5 checkbox is marked.
- Now, you have successfully repaired .NET Framework 4.5 on your system. In a similar way, you can fix .NET Framework 3.5 SP1, .NET Framework 4.6, 4.7, and 4.8 on the computer.
(b) Fix Microsoft MSXML Component
The Microsoft XML Core Services (MSXML) component acts like a translator, enabling QB Desktop to interpret data written in Extensible Markup Language (XML). You can use the following steps to repair this component on a 64-bit operating system:
- Access the Start menu and type cmd in the search field.
- After that, find the cmd icon and right-click it to choose the Run as Administrator option.
- Now, you need to type the following command in the Command Prompt window: cd\windows\syswow64
- In addition, you need to type the following command: regsvr32 MSXML6.dll and hit the Enter key.
- After that, you can promptly finish the QB Desktop installation on your computer.
NOTE: If you have a 32-bit operating system, you should only run the regsvr32 MSXML6.dll command when repairing Microsoft MSXML. It is because the cd\windows\syswow64 command corresponds to the 64-bit operating system.
If you are getting QuickBooks error 1712 when installing QB Desktop, try the following solution.
5. Run the Windows Malicious Software Removal Tool
The Windows Malicious Software Removal Tool helps tackle all the malware that can prevent the QB Desktop installation on your computer. You can use the steps detailed below to download and run this tool:
- Firstly, you must download the Windows Malicious Software Removal Tool on your computer.
- After that, run the download file and accept the Microsoft license terms and conditions so that you can install this tool.
- Next, open the newly installed Windows Malicious Software Removal Tool and you will be prompted to choose the type of scan.
- After that, you should select the Full Scan option so that a complete system scan takes place.
- Allow the tool to finish the scan process. Once the entire scan process is completed, you will get the dialog box with the results.
- Any malware detected on the system will be displayed in the results section. If the Windows Malicious Software Tool is unable to tackle any malware, you can use an antivirus program to fix it.
- Another option is to consult any IT professional to remove the malware program. Once the malware program is tackled, you can install QB Desktop easily.
Final Words
In this in-depth article, we have mentioned the most suitable techniques to resolve QuickBooks error 1712. Hopefully, you have now succeeded in installing QB Desktop on your computer. However, if you are still experiencing any challenges,
Frequently Asked Questions (FAQs)
1. Why do I encounter QuickBooks error 1712 when installing the QB application?
You can encounter QuickBooks error 1712 if you are trying to install QB Desktop without using the Windows admin user account. Furthermore, faulty Windows registry settings can provoke this error.
2. How can I resolve the QB application error code 1712?
You need to obtain fresh Windows updates before attempting to install QB Desktop. Additionally, you can run the Program Install and Uninstall Troubleshooter to resolve the QB application error code 1712.
3. Should I repair the Windows components to fix error message 1712 in QuickBooks?
Yes, you can repair Microsoft .NET Framework and Microsoft MSXML to tackle the error message 1712 in QuickBooks.
Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities