Skip to content

QuickBooks MAPI Keeps Asking For Password? Let’s Resolve It

When emailing invoices to your clients, you may find QuickBooks MAPI keeps asking for password. A Windows Security prompt on the screen shall ask you for the relevant password to connect to your email. Each time you type the password, the prompt appears on the screen. As a result, you are unsuccessful in emailing your invoices.

MAPI stands for Messaging Application Programming Interface. It allows QB Desktop to interact with Outlook to successfully send your invoices through email. When MAPI is unable to communicate with Outlook, it will repeatedly ask for your email password, preventing you from sending invoices. Fortunately, you can use reliable tactics to fix this problem very easily. 

Let’s continue exploring the article to learn why we experience this issue and what solutions you can run to fix this. 

If QuickBooks MAPI keeps asking for the password, you can dial 1(800) 780-3064 to obtain instant guidance from an experienced QuickBooks professional.

Why Does QB MAPI Keep Requesting For Email Password?

The following factors are likely to trigger the event of QuickBooks MAPI keeps asking for password: 

  • Invalid email account password. 
  • Corrupted Microsoft Outlook profile.
  • Incorrect email preferences in QuickBooks.
  • Damaged MAPI32.dll file. 
  • Outdated QB Desktop version on the system. 

Let’s go to the following section to resolve it if MAPI keeps asking for the password. However, if you are struggling with QuickBooks utility application keeps popping up, we have a dedicated guide to help you fix that.

Use 6 Fixes If QuickBooks MAPI Keeps Asking For Password 

Before using various solutions for QuickBooks MAPI keeps asking for password, you need to do the following:

  • Install the newest QuickBooks Desktop updates on your computer. This will help you use fresh services, bug fixes, and tools.
  • Download the latest Windows updates on the system. This will allow you to utilize fresh Windows features and technical improvements. 

Now, you can quickly implement different troubleshooting methods discussed below in the correct order:

1. Verify Your Email Password

You cannot email invoices and reports if you keep entering an incorrect email password. Here’s how you can check your email password: 

  • Make sure that you click the Show Password button before typing the email password. This will help you confirm that you are entering a valid email password. 
  • If you cannot email invoices despite verifying the email password, you need to create a new password for your email account. After that, you can use your email account to send QB invoices to your clients successfully.

If you find QuickBooks MAPI keeps asking for password even now, try the next solution.

2. Toggle Your Email Preferences in QB Desktop

By resetting email preferences in QB Desktop, you can reconfigure internal settings. This will help you seamlessly send emails to your clients. Here’s what you need to do: 

  • Open QB Desktop and choose the Edit menu.
  • After that, you must select Preferences and tap the Send Forms option.
  • Next, access the My Preferences tab, and you will need to choose QuickBooks Email or Webmail.
email preferences in QuickBooks
  • Now, tap OK and immediately repeat the previous step so that all the preferences are reset.
  • Navigate back to the My Preferences tab to choose the Outlook icon.
  • Click the OK button and exit QB Desktop. After that, restart your system instantly.
  • Finally, start emailing your reports and invoices using QB successfully. 

Do you still find QuickBooks MAPI keeps asking for password? If that’s the case, consider fixing the MAPI32.dll file as described below.

3. Repair the MAPI32.dll File On Your Computer

The MAPI32.dll is a Dynamic Link Library (DLL) file responsible for email functionality in different applications installed on the Windows operating system. When this file gets damaged, you aren’t able to email invoices using QB Desktop. You need to quickly repair this file to be able to email your invoices. Here’s how to do so: 

  • Access the Start tab and type File Explorer in the search box.
  • Immediately click the File Explorer icon to open up the File Explorer window.
  • Next, type the following file path in the top search bar of the window: C:\Windows\System32
Path C:\Windows\System32
  • Locate the Fixmapi.exe file icon and open it on your computer. 
  • After that, run the repair process according to the steps that appear on the screen.
  • Once the repair process is finished, reopen your computer and promptly email invoices using QuickBooks.

Are you noticing QuickBooks MAPI keeps asking for password even after fixing the MAPI32.dll file? If so, try repairing the relevant Outlook profile, as discussed below.

4. Repair Your Microsoft Outlook Profile If QuickBooks MAPI Keeps Asking For Password

The repair process of the Microsoft Outlook profile involves fixing the data files associated with your email account. This helps you ensure seamless emailing of invoices. Here’s what you need to do: 

  • Open Microsoft Outlook and choose the File menu. 
  • After that, tap the Account Settings tab and instantly click the Account Settings option.
  • Next, go to the Email tab located in the Account Settings window.
  • Now, choose the relevant email account and promptly tap the Repair button.
  • Access the Outlook Profile Repair Wizard window and follow all the steps that appear on the screen.
  • After repairing the Microsoft Outlook profile, reopen your computer and email invoices and reports using QuickBooks.

Do you continue to find QuickBooks MAPI keeps asking for password? If so, consider disabling admin privileges in QB as outlined below.

5. Turn Off the Admin Mode in QuickBooks

You need to make sure that QB does not function with admin privileges when emailing invoices. Here’s what you should do: 

  • Find the QuickBooks Desktop icon on the desktop screen, after which you must right-click it.
  • After that, choose the Open File Location tab and immediately move to the QuickBooks folder.
  • Next, right-click the QuickBooks.exe file icon so that you can instantly tap the Properties tab.
  • Now, access the Compatibility tab and ensure that the Run this program as an Administrator box is unmarked.
  • Save the new settings by clicking the Apply and the OK buttons and start emailing your reports to your clients.

Are you still finding QuickBooks MAPI keeps asking for password? If so, consider reinstalling QuickBooks as described below.

6. Reinstall QuickBooks On Your Computer

You can reinstall QB Desktop to resolve internal faults that may be preventing you from emailing reports and invoices. Here’s how you can reinstall QB Desktop:

  • Open the Start tab and type Control Panel in the search field.
  • Next, move to the Control Panel window to choose the Programs and Features menu.
Under control panel section get uninstall a program feature
  • Now, choose the Uninstall a Program icon and select the QB Desktop version that you intend to uninstall.
  • At this step, immediately tap the Uninstall/Change tab and click the Remove button to start the uninstallation process.
  • Follow all the steps to successfully remove QB Desktop from your computer.
  • Now, move to the official Intuit website and instantly download the latest QuickBooks Desktop edition. 
  • After that, run the download file (QuickBooks.exe) and select the Express Install option.
Express installation is here
  • Click Next and tap the Install button, after which you will need to follow all the installation steps. 
  • Finally, you can email invoices using the newly installed QB Desktop application.

Winding Up

In this detailed blog, we have explored effective resolutions if QuickBooks MAPI keeps asking for password. We hope you can now email all QB invoices and reports seamlessly. If you are still experiencing difficult problems or have a query, dial 1(800) 780-3064 to connect with a QuickBooks professional.

Frequently Asked Questions (FAQs)

Why does QB Desktop MAPI keep asking for the email password on the system?

The QuickBooks MAPI can repeatedly ask you to enter the email password if the MAPI32.dll file is corrupted. Moreover, faults in the Microsoft Outlook profile can trigger this issue.

How can I stop QuickBooks MAPI from repeatedly requesting the email password?

You need to utilize an updated QB Desktop version when emailing your invoices. Also, you can consider repairing the MAPI32.dll file and verifying the email password to resolve this problem.

Should I reinstall QB Desktop if I cannot email reports and invoices to clients and business partners?

Yes, you can reinstall QB Desktop if you cannot email invoices to your clients. By reinstalling QB Desktop, you will be able to utilize the most recently developed tools, features, and services when emailing reports and invoices.

Leave a Reply

Your email address will not be published. Required fields are marked *