Skip to content

Download QuickBooks File Doctor – Fix File & Network Issues

QuickBooks File Doctor often incurs with time and operations, which might lead to issues and errors. To help you resolve this in no time, Intuit has QuickBooks File Doctor. The tool can check both company files and networks for issues. 

 For example, if you face a company file error such as QuickBooks error code 6000 82, 6150, -6000 -305, -6000 -301, -6147, or -6130, you can run QB File Doctor. Similarly, when you notice missing or blank customer, vendor, or employee lists, the tool will help you resolve that.

However, the tool is not built into QuickBooks Desktop and needs to be installed externally. Therefore, let us see how to download and install QuickBooks File Doctor.

To get a professional to resolve company file and network issues for you, connect to a QuickBooks consultant. This is time-saving and efficient as compared to self-troubleshooting!

Stepwise Guide to Download and Install QuickBooks File Doctor

In this section, we will discuss how to run QuickBooks File Doctor. This involves three steps, downloading and installing QuickBooks Tool Hub, running Quick Fix my File and then finally running QuickBooks File Doctor.

1. Download and Install QuickBooks Tool Hub

QuickBooks Tool Hub contains various tools that you would often need to resolve common errors and damages. 
To utilize QuickBooks File Doctor, you need to download and install QuickBooks Tool Hub first. Once done, follow the steps ahead.

2. Run Quick Fix my File

Before you run QB File Doctor, we advise you to run Quick Fix my File. 

Important Note: You can skip this step if you have already run Quick Fix my File on your company file.

Run Quick Fix My File
  • Launch QuickBooks Tool Hub.
  • Go to the tab for Company File Issues.
  • Click on Quick Fix my File.

Next, proceed to the next step.

3. Run QuickBooks File Doctor

The next thing to do is run QB File Doctor. You can do so from the Company File Issues tab in QB Tool Hub.

  • Launch QuickBooks Tool Hub.
  • Go to the tab for Company File Issues.
  • Click on Run QuickBooks File Doctor.
Run QuickBooks File Doctor

It might take a minute or two for the QB File Doctor to open.

Is QuickBooks File Doctor not opening?
If it doesn’t show up, launch the Start menu and type in QuickBooks File Doctor. Now, select QB File Doctor from many search results you see.
  • When the QB File Doctor opens, click on the drop-down menu to select the company file you are having an issue with. If you can’t find the file, choose Browse and search and locate the file.
From here select the company file you are having an issue
  • Now, there are three things you can run the File Doctor for. Therefore, choose the correct option based on the issue you want to resolve.
ObjectiveInstructions
In case you want to check both the company file and network for issues.   Note: Run File Doctor on the Server or Host Computer to fix hosting issues.Choose to check your file and network instead (first option)
.
Check your file and network
If you want to check the company file for the issues.

Choose to check your file (middle option).  

Check your file
In case you want to check your network to fix network or hosting issues.   Note: Run File Doctor on the Server or Host Computer to fix hosting issues.Choose to check your network (last option).

Check your network
  • Choose Continue.
  • Provide the QB admin password.
  • Finally, click on Next.

QB File Doctor will begin scanning your file for issues and repair them. The duration can vary from 10 to 15 minutes, depending on the size of the company file. Once it’s done, you will receive a confirmation message.

File Doctor might show a message stating the scan was unsuccessful even though it fixed your issue. Therefore, restart QuickBooks Desktop, resume your work, and check if the issue you faced earlier is resolved.

Scenario: QuickBooks File Doctor Has Stopped Working

Users sometimes find that QuickBooks File Doctor has stopped working. This might be due to damage in the company file or some QuickBooks files being corrupt, damaged, or missing. 
To fix this, you can verify and rebuild the company file.

Summing It Up

Now you know how to utilize QuickBooks File Doctor to repair the company file and network issues. However, if you find the error is not resolved, you should take assistance from an expert.

Connect with a QuickBooks consultant now!

Frequently Asked Questions

What is the file doctor in QuickBooks?

QB File Doctor is one of the many tools rolled out by Intuit to help you self-troubleshoot errors and issues. The tool is available in QuickBooks Tool Hub in the tab for Company File Issues, from where you can run it easily.

Is QuickBooks File Doctor legit?

QuickBooks File Doctor is a legit, first-party tool developed by Intuit. Infact, Intuit recommends you to run File Doctor to resolve common company file and network issues.

How is the QB File Doctor accessed?

To access QB File Doctor, make sure you have installed QB Tool Hub on your computer. Now, launch QB Tool Hub and go to the Company File Issues section. Click on the Run QuickBooks File Doctor button.

Leave a Reply

Your email address will not be published. Required fields are marked *