QuickBooks Payroll Subscription Renewal: Step-Wise Guide

QuickBooks payroll subscription renewal is essential to ensure that you can continue to run payroll operations in QB. Like many other subscription-based services, you are allowed a subscription to QB payroll for a specific term, beyond which renewal becomes necessary.

You need to periodically renew your QB payroll subscription to avoid interruptions in payroll processing. The payroll subscription renewal process is different for QB Desktop and QB Online.

Continue reading the article to understand how we can swiftly renew the QB payroll subscription. Moreover, we will then explore how to resolve common payroll renewal problems.

If you need prompt technical assistance for QuickBooks payroll subscription renewal, dial 1(800) 780-3064 to connect with a QB professional.

3 Easy Steps For QuickBooks Payroll Subscription Renewal 

You can easily renew your QuickBooks payroll subscription through the stepwise instructions given in this section. Go through these steps for QuickBooks payroll subscription renewal, and follow the instructions as given.

Step 1: Identify Your QB Payroll Service 

You need to find the exact payroll service that you are using for your company operations. Once you know the QB payroll service that you are currently using, you will be able to renew your subscription effectively. Here’s the process to find your payroll service:

(a) For QuickBooks Online Users 

• Open your web browser and access your QB Online payroll using primary administrator credentials. 
• Go to Settings, after which you should click Subscriptions and Billing.
• Finally, identify your payroll service (Core, Premium, or Elite).

(b) For QuickBooks Desktop Users

• Access your QB Desktop application using admin login credentials.
• Choose Employees, after which you will need to select the Payroll Center menu.
• At this point, choose the Payroll tab and identify the payroll service listed under the Subscription Status.

Now, let’s proceed to the next section and see how to quickly reactivate the payroll service.

Step 2: Renew Your Payroll Subscription

Here is how you can renew your payroll service subscription in QuickBooks Online and Desktop. 

(a) QuickBooks Online Payroll

• Open your QB Online account, after which you need to select Settings.
• Choose the Subscriptions and Billing tab and click Resubscribe for the payroll service.

• At this point, you need to verify all the details mentioned in the payroll subscription summary. 
• Type your payment information, after which you should select the relevant payment method.

• Finally, tap Resubscribe so that your QB Online payroll service is renewed immediately.

(b) QuickBooks Desktop Payroll

You can use any of the following two options to seamlessly reactivate your QB Desktop payroll subscription:

Option 1: Using QuickBooks Desktop

• Open your QB Desktop application and select the Employees menu.
• Choose the My Payroll Service tab, after which you should click the Account/Billing Information option.

• Now, you need to sign in to your official Intuit account.
• On your official Intuit account page, you need to tap Resubscribe under the Status tab.
• Select the Payment Method, after which you should type your payment information.
• Tap the Place Order button to successfully renew your payroll service subscription. If you get QuickBooks error 30159 during the payroll renewal process, you should fix it instantly. 

Option 2: Using Web Browser

• Access your web browser application, after which you should immediately open your official Intuit account.
• Go to Status, after which you need to tap the Resubscribe option. 
• Now, choose the Payment Method option and fill out all the appropriate payment details.
• Click the Place Order button to promptly reactivate your QB Desktop payroll service. After that, you can also install the latest payroll tax table updates. 

Note: The renewal process for your payroll service can take up to 24 hours to complete. Once the process is finished, the Status will show as Active.

Now that we have reactivated the payroll service, let’s explore how to review the payroll data.

Step 3: After QuickBooks Payroll Subscription Renewal, Check the Setup

Once you have renewed your payroll subscription, you should go through your payroll setup to review your payroll data, such as taxes and employee information.

Here are the processes to check your QuickBooks payroll data:

(a) QuickBooks Online Payroll

• Access your QB Online account, after which you need to choose Payroll.

• Select the Employees tab, and you can choose the name of each employee to verify deductions, pay details, vacation data, etc.
• Open Settings and click Payroll Settings to verify the payroll tax rates.

• Once you have checked everything, tap OK to save the payroll settings.

(b) QuickBooks Desktop Payroll

• You should open QB Desktop to choose Employees.

• Now, select the Employee Center, after which you should tap the Employee tab.
• Review all details, such as tax deductions, salary/wages, and W-4 forms, of each employee.
• Open Lists and click Payroll Item Lists to check your payroll tax items.

• Finally, click OK to save the verified payroll service data and perform various payroll operations, such as tax calculation. If you find QB payroll not calculating taxes, you should fix that quickly. 

Now that you have renewed your payroll subscription, you can prevent payroll errors like 15215 in QuickBooks.

Let’s go to the next section to learn how to resolve common issues that can appear when renewing the payroll subscription.

4 Ways to Fix QB Payroll Subscription Renewal Issues

It is quite common to experience several technical issues when carrying out QuickBooks payroll subscription renewal. Fortunately, multiple troubleshooting methods we have listed here will help you to fix all these problems.

Here are the relevant troubleshooting methods to carry out in the precise order.

1. Revalidate Your QB Payroll Service Key

You may sometimes notice that payroll service does not work even when you have reactivated its subscription. The Status is shown as Active yet you aren’t able to run payroll tasks.

In such cases, you should re-enter your payroll service key to refresh the payroll. This will also help you resolve common errors, such as QuickBooks payroll error 30001. Here’s how you can verify the payroll service key: 

• Access the QB Desktop company file, after which you need to click Employees.
• Now, choose Payroll and tap the Manage Payroll Service Key option.
• Choose Edit and re-enter the payroll service key.

• Tap Next and quickly click the Finish button.

• The download process of new payroll service updates will begin immediately. Wait until the process is finished.
• Once you get the Payroll Update message, tap OK and verify that the Status is Active. If you encounter QuickBooks error PS038 during the payroll update process, you need to fix it immediately.

• Finally, you can start utilizing the payroll service for your relevant tasks. 

If you are still facing payroll renewal issues, try the next solution.

2. Install Latest QuickBooks Software Updates

QuickBooks Desktop updates offer you advanced tools and services, allowing faster completion of various tasks. If you haven’t updated your software for long, this may lead to difficulties when renewing the payroll service subscription. Therefore, promptly install the latest QuickBooks updates to ensure flawless reactivation of payroll subscription. If you get an unrecoverable error code when updating QB Desktop, you should resolve it immediately. 

Now, check if you are still experiencing problems when renewing your payroll service. If so, consider repairing your QB program as described below. 

3. Use the Quick Fix my Program Tool 

Damage or glitches in the QuickBooks program setup can prevent you from reactivating the payroll service subscription. The best way to fix all these glitches is to utilize the Quick Fix my Program tool. 

Here are the steps to follow for the same:

• Open your browser and instantly download and install QuickBooks Tool Hub.
• Now, double-click the QuickBooks Tool Hub icon located on the Windows desktop.
• Open Program Problems and immediately run the Quick Fix my Program utility.

• Once the Quick Fix my Program tool has completed execution, you can quickly reactivate your payroll subscription.

Are you still failing to renew your payroll service subscription? If that’s the case, try repairing your company file as discussed below.

4. Utilize the Verify and Rebuild Data Utility 

Corruption in the payroll data saved in the QB company file can restrict you from renewing your payroll subscription. The easiest way to detect and remove all damage from the company file is to use the verify and rebuild data utility. Therefore, run this utility on the company file.

Once the company file is repaired, you can quickly reactivate your payroll service subscription.

Wrapping Up

In this exhaustive guide, we have gone through an effective process for QuickBooks payroll subscription renewal. Moreover, we have explored various techniques to fix any issues that can appear during the payroll reactivation process. 

This should ensure that you can now renew your payroll service effortlessly. If, however, you are still experiencing technical difficulties or have a query, you should contact a QB professional.

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Gabby Taylor

Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities