How to Tackle QB Web Connector Error QBWC1039 in 6 Steps

When you connect any web-based app to QB Desktop using the Web Connector, numerous errors can arise at different times. One of the frequently appearing errors is Web Connector error QBWC1039, which is accompanied by any of the following messages:

“QBWC1039: If the QuickBooks company data file is not open.”

“QBWC1039: This application does not have permission to access the QuickBooks company data file.”

There can be many more variations of the error message that can appear on your system’s screen. This error implies that some internal technical faults prevent the connection between web-based apps and QB Desktop on your computer.

Let’s read this blog to understand why we encounter this problem and what effective methods we can use to resolve it. 

Do you want the perfect technical guidance to resolve Web Connector error QBWC1039? Connect with a highly experienced QuickBooks professional at A2utoCare.

Know More About QuickBooks Web Connector Error QBWC1039

QuickBooks Web Connector is a widely popular Microsoft application that you can utilize to connect third-party web-based apps with QB Desktop. However, errors can sometimes prevent you from connecting web-based apps with QB Desktop using the Web Connector. One of these errors is QuickBooks Web Connector error QBWC1039.

You can notice that this error appears with widely varying messages at different times. For example, you can experience the following error message:

Each error message can appear for a different reason, and you should know all these reasons as that will help you in the troubleshooting process. Let’s get to the next section to know what factors can trigger this issue.

However, if you see QuickBooks web connector 1085 instead, you should go through the blog dedicated to the same to fix that.

Why Do You Experience Web Connector Error Code QBWC1039?

Here are the possible reasons behind the Web Connector error code QBWC1039: 

• You are using an obsolete version of QB Desktop and Web Connector on the system.
• The QB company file and the Web Connector application are saved separately. 
• Your QB company file may be incompatible with the third-party web-based app. 
• The Web Connector may not have been configured to function with a closed QB Desktop application.
• You may have allotted a fresh name to the QB company file, or you may not possess admin access to the third-party web-based app.
• Connecting an already added web-based app to QB using the Web Connector application will provoke this error. 

Now that you have learned about all the reasons behind this issue, let’s move ahead and execute effective troubleshooting tactics to fix it. 

Resolving Web Connector Error QBWC1039: 6 Simple Tactics

Before learning any troubleshooting method, you should install new QB Desktop updates. Furthermore, you should also install the latest Web Connector edition using the links provided in the table below:

NOTE: You should always install the Web Connector edition that corresponds to the latest QB Desktop edition present on your system. For example, if you have QB Desktop 2023 and 2024 installed on your system, you must always install the 2024 Web Connector edition.

As you know, the Web Connector QBWC1039 error code can be accompanied by different messages on the system’s screen. Therefore, you will execute the appropriate troubleshooting tactic based on the relevant error message as discussed below:

1. QBWC1039: Error Connecting to QuickBooks

This error message can appear if the Web Connector and the QB company file are saved in separate folders. You should move your company file to the Web Connector folder using the following steps:

• Click the Start menu and carefully type File Explorer in the search box.
• Identify the File Explorer icon and click it to open the File Explorer window.
•  After that, immediately select the search box shown at the top of the window under the title ‘This PC’. 
• Type ‘*qbw’ in the search box and find the correct location of the QB company file. After that, open the company file folder and right-click the company file icon.
• Choose the Copy option and move to the Web Connector folder.
• Right-click the empty space available inside the Web Connector folder and choose the Paste option to successfully transfer the company file to the same folder.
• Finally, using the Web Connector, you can connect all web-based apps to QB Desktop.

2. QBWC1039: If the QuickBooks company data file is not open, a call to the “Begin Session” method must include the name of the data file 

This error message can appear if you have renamed your company file, changed the company file location, or not provided permission for the Web Connector to operate when QB is closed.

Let’s troubleshoot this error message depending on various scenarios:

(a) You have renamed the company file or changed its location

If you have renamed the company file, restore its previous name using the following steps:

• Open the QB window and tap the F2 key to launch the Product Information window on the screen.
• After that, note the company file location listed under the File Information section.
• Next, open the File Explorer window and access the company file folder.
• Right-click the ‘.qbw’ (company file) icon and choose the Rename option.
• Thereafter, restore the original company file name and tap the Enter key.
• Finally, you can connect web-based apps to QB using the Web Connector.

If you have changed the company file location, you should create its backup and restore it back to its original location using the following steps:

• Access the QB window and select the Back Up Company tab from the File menu.
• After that, click the Create Local Backup option and choose the Local Backup option in the new window. 
• Next, go to the Local Backup Only section and use the Browse option to choose the folder where you want to save the backup file. 
• At this point, tap the OK option and click the Save it Now and the Next buttons to save the new backup file. 
• Now, return to the File menu and choose the Open or Restore Company tab.
• Select the Restore a backup copy option and hit the Next option.
• Choose the Local Backup option and hit the Next button. Then, select the recently created backup file (‘.QBB’).
• Thereafter, select the original folder to save the restored company file and hit the Open button.
• Finally, you should click the Save button to save the restored company file in the original company file folder.

(b) The Web Connector does not run when QB Desktop is closed

You can use the following steps to ensure that the Web Connector remains operational even when QB isn’t running:

• Access the QB window in admin mode. If QB Desktop operates in multi-user mode, access the File menu and immediately click the Switch to Single-User Mode option.
• After that, choose the Edit menu and instantly tap the Preferences tab.
• Now, access the Integrated Applications tab and choose the Company Preferences option.
• At this point, choose the application you want to add, after which you should click the Properties tab.
• Thereafter, mark the Allow this application to log in automatically option.
• Click the Yes button in the authorization window, after which you can sign in using the appropriate user account credentials. 
• Finally, click the OK button to save the required changes successfully.

3. QBWC1039: There was a problem adding the application. Check QWCLog.txt for details

You can observe this error message if you have renamed the company file or changed its location. In addition, you can experience this error if you aren’t using the latest QB Desktop version.

You should follow these points to fix this error message:

• If you have renamed the company file or changed its location, you should restore its original name and location using the steps detailed in the previous troubleshooting tactic.
• You should also install new QB Desktop updates to resolve this error.

Winding Up

In this comprehensive blog, we have covered everything that is required to rectify Web Connector error QBWC1039. Hopefully, you were able to resolve this glitch. However, if the issue persists or if you want more assistance and information, contact with our A2AutoCare’s experts and get personalized QuickBooks consulting services.

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Gabby Taylor

Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities