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How to Tackle QB Web Connector Error QBWC1039 in 6 Steps

why is my quickbooks company data file is not open
how to fix QBWC1039

Know More About QuickBooks Web Connector Error QBWC1039

fix quickbooks web connector error QBWC1039

Why Do You Experience Web Connector Error Code QBWC1039?

  • You are using an obsolete version of QB Desktop and Web Connector on the system.
  • The QB company file and the Web Connector application are saved separately. 
  • Your QB company file may be incompatible with the third-party web-based app. 
  • The Web Connector may not have been configured to function with a closed QB Desktop application.
  • You may have allotted a fresh name to the QB company file, or you may not possess admin access to the third-party web-based app.
  • Connecting an already added web-based app to QB using the Web Connector application will provoke this error. 

Now that you have learned about all the reasons behind this issue, let’s move ahead and execute effective troubleshooting tactics to fix it. 

Resolving Web Connector Error QBWC1039: 6 Simple Tactics

Before learning any troubleshooting method, you should install new QB Desktop updates. Furthermore, you should also install the latest Web Connector edition using the links provided in the table below:

 QuickBooks Desktop Edition Install the QB Web Connector Edition
QB Desktop 2024Web Connector Edition 34.0.1001.27 
QB Desktop 2023Web Connector Edition 33.0.1006.28 
QB Desktop 2022Web Connector Edition 32.0.10011.30
QB Desktop 2021Web Connector Edition 31.0.10015.29

1. QBWC1039: Error Connecting to QuickBooks

  • Click the Start menu and carefully type File Explorer in the search box.
  • Identify the File Explorer icon and click it to open the File Explorer window.
  •  After that, immediately select the search box shown at the top of the window under the title ‘This PC’
  • Type ‘*qbw’ in the search box and find the correct location of the QB company file. After that, open the company file folder and right-click the company file icon.
  • Choose the Copy option and move to the Web Connector folder.
  • Right-click the empty space available inside the Web Connector folder and choose the Paste option to successfully transfer the company file to the same folder.
  • Finally, using the Web Connector, you can connect all web-based apps to QB Desktop.

2. QBWC1039: If the QuickBooks company data file is not open, a call to the “Begin Session” method must include the name of the data file 

(a) You have renamed the company file or changed its location

rename your company file
  • Open the QB window and tap the F2 key to launch the Product Information window on the screen.
  • After that, note the company file location listed under the File Information section.
  • Next, open the File Explorer window and access the company file folder.
  • Right-click the ‘.qbw’ (company file) icon and choose the Rename option.
  • Thereafter, restore the original company file name and tap the Enter key.
  • Finally, you can connect web-based apps to QB using the Web Connector.

If you have changed the company file location, you should create its backup and restore it back to its original location using the following steps:

  • Access the QB window and select the Back Up Company tab from the File menu.
  • After that, click the Create Local Backup option and choose the Local Backup option in the new window. 
  • Next, go to the Local Backup Only section and use the Browse option to choose the folder where you want to save the backup file. 
  • At this point, tap the OK option and click the Save it Now and the Next buttons to save the new backup file. 
  • Now, return to the File menu and choose the Open or Restore Company tab.
  • Select the Restore a backup copy option and hit the Next option.
  • Choose the Local Backup option and hit the Next button. Then, select the recently created backup file (‘.QBB’).
  • Thereafter, select the original folder to save the restored company file and hit the Open button.
  • Finally, you should click the Save button to save the restored company file in the original company file folder.

(b) The Web Connector does not run when QB Desktop is closed

You can use the following steps to ensure that the Web Connector remains operational even when QB isn’t running:

switch to single-user mode
  • Access the QB window in admin mode. If QB Desktop operates in multi-user mode, access the File menu and immediately click the Switch to Single-User Mode option.
  • After that, choose the Edit menu and instantly tap the Preferences tab.
  • Now, access the Integrated Applications tab and choose the Company Preferences option.
  • At this point, choose the application you want to add, after which you should click the Properties tab.
  • Thereafter, mark the Allow this application to log in automatically option.
  • Click the Yes button in the authorization window, after which you can sign in using the appropriate user account credentials. 
  • Finally, click the OK button to save the required changes successfully.

3. QBWC1039: There was a problem adding the application. Check QWCLog.txt for details

check QWCLog.txt for details

  • If you have renamed the company file or changed its location, you should restore its original name and location using the steps detailed in the previous troubleshooting tactic.
  • You should also install new QB Desktop updates to resolve this error.

4. QBWC1039: This application does not have permission to access the QuickBooks company data file 

This error message can occur if your QB Desktop admin hasn’t allowed permission to access the third-party application. You can use the following steps to resolve this error:

  • Access the QB application using admin credentials. You can procure these credentials from your QB admin.
  • If QB Desktop is operating in multi-user mode, click the Switch to Single-User Mode option from the File menu.
  • Open the Edit menu, click the Preferences tab, and choose the Integrated Applications option. 
  • Choose the Company Preferences tab and clear the Don’t allow any applications to access this company file checkbox.
  • You should click the Yes option shown in the SDK App Authorization window.
  • Mark the third-party app checkbox and click the OK button to finish the process.

5. QBWC1039: This application has not accessed this QuickBooks company data file before 

You can encounter this error message if you have added the QWC file to Web Connector without using an admin user account. The following steps can help you rectify this issue:

  • Open QB Desktop in admin mode and ensure that it is functioning in single-user mode.
  • After that, access QB Web Connector and choose the Add an Application tab.
  • Thereafter, choose the QWC file and click the OK button to add the file to QB Web Connector.

6. QBWC1039: Unique OwnerID/FileID pair value required 

This error message appears if you are trying to add an app to QB Desktop that has already been connected. You should follow these steps to fix this problem:

  • Access QuickBooks and immediately download the CP3 tool.
  • After that, click the Open button and use the Select File option to find the relevant QWC file.
  • The QWC file will move to the Enter QBWC file location, after which you must select the Open tab.
  • Next, click the Remove Stamp option and tap the Yes button shown on the QuickBooks Application Certificate window.
  • Hit the Continue button and click the Done option located on the Access Confirmation window.
  • You should follow all the on-screen instructions and click the OK button to remove the Owner ID.
  • Click the OK option, after which you should access QB Desktop and QB Web Connector.
  • Choose the File menu on the QB Desktop window and select the Manage Web Apps option from the App Management tab.
  • Click the Set Up option and immediately tap the Connect to QuickBooks button shown on the app website.
  • You must click the Done button shown on the confirmation window to complete the process.

Winding Up

In this comprehensive blog, we have covered everything that is required to rectify Web Connector error QBWC1039. Hopefully, you were able to resolve this glitch. However, if the issue persists or if you want more assistance and information, contact with our A2AutoCare’s experts and get personalized QuickBooks consulting services.

1. What are the reasons behind Web Connector error QBWC1039?

The Web Connector error QBWC1039 occurs due to many reasons, such as the changed location of the QB company file, outdated QB Desktop version, and adding apps without using admin mode in QuickBooks.

2. What are the common Web Connector error codes?

Some commonly appearing Web Connector error codes are QBWC1085, QBWC1033, QBWC1012, and QBWC1037.

3. How can I resolve the QBWC1039 error in Web Connector?

You can resolve the QBWC1039 error in Web Connector by ensuring that the company file and the Web Connector are saved in the same location. In addition, you should allow necessary access permissions to the third-party app.

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