Are you experiencing QuickBooks error code 80070057 when opening the company file? This error often appears in a multi-user environment, and the error message states, “The Parameter is Incorrect”.
You may observe that you are successful in opening the company file on the host computer if you first access it on any connected workstation. However, you can experience failure if you first open the company file on the host computer instead of any workstation. This confusing situation indicates that there is an internal problem with the multi-user hosting setup.
Let’s go deep into the blog to learn what are the various reasons behind this issue and what steps we can take to address it successfully.
If you need prompt guidance to resolve QuickBooks error code 80070057, contact us at QB Consulting Services. This will connect you to a QB expert right now!
Get to Know More About Error Code 80070057 in QB Desktop
QuickBooks error code 80070057 is a common runtime error that can appear when accessing company files. You can encounter this error due to communication problems between QB Desktop and the company file. Typically, this error occurs when you have stored the company file on a host computer.
Your workflow can get disrupted once this error code appears and you can also experience sudden data loss if you do not address this issue promptly and effectively. Moreover, you can witness a complete shutdown of your workstation as soon as this error occurs.
The error message “The Parameter is Incorrect” generally indicates that you do not have sufficient access permission to read/write the company file folder saved on the host computer.
Now, let’s read the next section to learn about all the relevant factors that can provoke this company file issue.
Why Do You Get the QuickBooks Desktop Error 80070057?
The following factors can suddenly trigger QuickBooks Desktop error 80070057:
- Trying to open company files using an invalid procedure.
- Running an older version of QB Desktop on your computer.
- Lack of sufficient permissions for QuickBooks Desktop to operate on your system.
- Insufficient permissions to access and modify the company file folder.
- Defective company file data stored on your host system.
- Restrictions imposed by BitDefender antivirus software on your system.
Let’s jump to the following section to read all the verified tactics that can resolve the 80070057 error in QuickBooks
6 Easy Tactics to Fix QuickBooks Error Code 80070057
Before using any solution to fix QuickBooks error code 80070057, you need to download and install new QB updates. This will ensure that you have all the necessary features and tools recently developed by Intuit.
You should utilize all the following tactics in the correct order:
1. Use the Correct Process to Access the Company File
It is crucial to adopt a valid process to access the company file located on your host computer. Here are the steps that you must follow:
- Access QB Desktop on your workstation and choose the File menu.
- Select the Open or Restore Company tab, after which you must tap the Open a Company File option.
- After that, click Next and browse the location of the company file saved on your host computer.
- Select the company file (with the ‘.qbw’ file extension) and click Open.
- If prompted, you may need to type your username and password. After that, the company file will open successfully.
At this point, if you cannot access the company file, you need to use the following solution.
2. Run QB Desktop in Admin Mode
By running QB Desktop in admin mode, you can obtain elevated privileges that help you open the company file. You can use the steps described below:
- Identify and right-click the QuickBooks icon on the desktop screen.
- Choose the Run as administrator option, and if prompted, type the required access credentials.
- Now, follow the steps discussed in the previous solution to successfully access your company file.
You can run the following solution if you still cannot access the company file.
3. Move the Company File to a New Folder
You can transfer the company file to a new folder to ensure prompt access to it. The relevant steps are detailed below:
- Right-click the desktop screen on your host computer to choose the New tab.
- After that, click Folder and type a name, such as ‘NewCompFolder’ for the newly created folder.
- Now, hit Enter to save the name of the new folder on the desktop screen.
- Next, open the company file folder and right-click the company file icon.
- Choose Copy and move to the desktop screen.
- Access the ‘NewCompFolder’ and right-click inside the folder to choose Paste.
- After that, the copied company file will be moved to the ‘NewCompFolder’.
- Right-click the ‘NewCompFolder’ icon to choose Properties.
- After that, access the Sharing tab and select the Share Add option.
- Now, choose the QBDataServiceUserXX icon for your version.
- Allow Full Control access permissions for all users, after which you must click Share.
- Finally, you can open the company file saved in ‘NewCompFolder’ from every workstation connected to your network.
If the company file remains inaccessible, you need to use the following method.
4. Run QuickBooks File Doctor On the Host Computer
The QuickBooks File Doctor is an amazing utility that can help you repair the company file. Additionally, it will scan and fix network problems. Here are the steps that you should use:
- Open the browser window on the host computer and download the newest version of QuickBooks Tool Hub from the official Intuit website.
- Run the downloaded file (QuickBooksToolHub.exe) and follow all the installation steps that appear on the screen.
- After that, finish the QB Tool Hub installation and double-click its icon located on the desktop screen.
- Go to the Company File Issues menu on the QB Tool Hub window to choose the Run QuickBooks File Doctor icon.
- After that, select the company file using the Browse and Search option.
- Next, mark the Check your file box and click Continue.
- Type the admin password and tap Next to begin the repair process for your company file.
- Once the company file is scanned and repaired, you can open it from any workstation.
You can go to the next troubleshooting method if you cannot access the company file even now.
5. Allot a Fresh Name to the Network Data File
The Network Data file helps establish a seamless connection between the host computer and various workstations. You need to fix a new name on this file and run QB Database Server Manager using the following steps:
- Open the company file folder on your host computer and identify the Network Data file. A sample name of the Network Data file will be CompFileName.qbw.nd
- After that, right-click the icon of the Network Data file to choose Rename.
- Next, allot a new name to the file as per the following example: CompFileName.qbw.nd.old
- Tap Enter to save the newly attached name of the Network Data file.
- Now, download and install QuickBooks Tool Hub according to the steps detailed in the previous solution. After that, open QB Tool Hub to select Network Issues.
- You must select the QuickBooks Database Server Manager icon, and after that, you should click Browse.
- Now, select the company file folder, after which you can click the Start Scan button.
- The company file folder will be scanned and repaired, allowing you to open company files from various workstations.
If you are still encountering QB error message 80070057, consider using the following solution.
6. Provide Exemption to QuickBooks in BitDefender Settings
If you have the BitDefender antivirus application installed on your system, you need to ensure that it doesn’t restrict access to QB company files. Here are the steps through which you can ensure that BitDefender doesn’t scan QuickBooks:
- Open the BitDefender application window to select Protection on the menu bar.
- Next, go to the Antivirus section to click Open.
- After that, tap the Settings tab in the Antivirus section and hit Manage Exceptions.
- Now, you must click the Add an Exception button after which you need to enter the QB Desktop folder path.
- At this step, turn on the switch button provided against the Antivirus button and tap Save to successfully add the QB Desktop folder as a new exception.
- Finally, you can open all company files saved on the host computer from various workstations.
Winding Up
In this extensive article, we have covered all the relevant information needed to resolve QuickBooks error code 80070057. Hopefully, you are now able to successfully open all company files over your network. If, however, you are still experiencing problems or if you want further guidance, reach out to our A2AutoCare’s experts.
Frequently Asked Questions (FAQs)
1. Why do I experience QB error message 80070057 when opening company files?
You can encounter QB error message 80070057 if the company file folder is damaged. Additionally, you can experience this error if you are using an older QB version or if you are running an imprecise process to access the company files.
2. What are the symptoms related to the QuickBooks 80070057 error code?
The most prominent symptom is that your QB Desktop window might freeze, and it can also crash unexpectedly. Furthermore, the system will function at a slow speed due to the QuickBooks 80070057 error code.
3. How can I resolve the 80070057 QB company file error code?
You need to upgrade your QB Desktop version and adopt the correct procedure to access the company files. Furthermore, you can run QuickBooks File Doctor to repair your company files.
Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities