QuickBooks is one of the most sophisticated accounting software presently available in the global market. Sometimes, however, you might encounter an unrecoverable error in QuickBooks Desktop with a ten-digit code (XXXXX XXXXX). You can see the following error message on your system’s screen:
Once this error code occurs, QuickBooks will close unexpectedly, and you might even experience data loss. The most common situations when this error can occur are as follows:
- Accessing a company file.
- Saving a backup and portable company file.
- Choosing a menu, tab, or link in QuickBooks.
- Downloading and installing QuickBooks and payroll updates.
- Running various file repair utilities.
Fortunately, you can effortlessly resolve this error using reliable troubleshooting techniques. Let’s explore the entire article to learn why we face this issue and discover appropriate solutions.
If you want reliable guidance to fix an unrecoverable error in QuickBooks Desktop, dial 1(800) 780-3064 to connect with a QB professional immediately.
Know Why You Encounter Unrecoverable Error in QuickBooks
You can encounter an unrecoverable error in QuickBooks Desktop due to the following reasons:
- Outdated QuickBooks Desktop.
- Running a large report or opening several windows simultaneously
- Corrupted QB Desktop user account.
- Damaged QB company file folder.
- Defective setup of QuickBooks program.
- Defective company file data in QuickBooks.
Let’s move to the next section to look at all the possible unrecoverable error codes.
Most Common QuickBooks Unrecoverable Error Codes
Here is the table that illustrates some of the most common QB unrecoverable error codes that you might see on your system’s screen:
| Various Unrecoverable Error Codes in QuickBooks Desktop | ||
| 00000 41897 | 20888 41171 | 00000 37760 |
| 75896 24563 | 00000 16133 | 56389 14753 |
| 13824 75582 | 00000 31901 | 00000 31609 |
| 20094 93810 | 00000 16440 | 00000 42045 |
| 63654 45863 | 00000 41953 | 00000 43109 |
| 46963 35625 | 00000 41765 | 36596 75891 |
| 74523 52646 | 00000 40592 | 40094 69213 |
Now that you know about different unrecoverable errors in QuickBooks, let’s jump to the following section to explore verified tactics to resolve them.
11 Methods to Fix Unrecoverable Error in QuickBooks Desktop
Before implementing any technique to weed out an unrecoverable error in QuickBooks Desktop, you need to do the following:
- Quickly install the newest QuickBooks updates. This will effectively enable you to use critical services and bug fixes during the troubleshooting process.
- Download and install Windows updates. This will allow you to ensure prompt and smooth operation of QuickBooks on your computer.
Now, you can use all the solutions described below in the correct order:
1. Access QuickBooks With All Windows Closed
Sometimes, the unrecoverable error can appear when you are running several reports in QuickBooks. Additionally, you can get this error if several windows are configured to open automatically. To fix this, ensure that you can access QB while keeping all windows closed. Here’s how you can do so:
- Launch QB Desktop in the No Company Open window.
- You should exit the company file, and you shouldn’t tap Open.
- Now, press and keep holding the ALT key when you choose Open. You should not let go of ALT until you have opened the company file.
- When the QB asks for the password after opening the company file, you can let go of the ALT key and enter the password.
- Now, before selecting OK, press the ALT key and hold it when you choose OK. After that, you will be able to access your company file data.
Are you still getting an unrecoverable error in QuickBooks Desktop? If that’s the case, try the following resolution.
2. Use a Different QB User Account
Damaged user profiles can be a major reason behind the QB unrecoverable error. You need to create and utilize new user accounts to ensure prompt access to QB company files. Here’s how you can do so:
Case I: If a Regular User Account is Damaged
- Open the Company menu and choose Set Up Users and Passwords.
- Click on Set Up Users and tap Add User.
- Now, enter a fresh username and password for the new user account.
- Choose Next and you have to customize the user account as per your requirement. Furthermore, you need to assign all the required roles.
- Tap Finish, after which you should open the File menu and choose Close Company/Logoff.
Case II: If the Admin User Profile is Damaged
To fix the admin user profile, you have to run QuickBooks File Doctor on your system. This tool will also fix common network issues.
However, if the unrecoverable error in QuickBooks Desktop persists, try using a new Windows admin user account as described below.
3. Create and Utilize a New Windows Admin User Account
By creating and using a fresh Windows admin user account on your computer, you are likely to get seamless access to the QB company file. Here’s how you need to do so:
Case I: For Windows 10 and Newer
- Click Start and immediately tap the Settings tab.
- Now, click Account, after which you will need to tap Family & Other Users.
- Go to Other Users and choose Add someone else to this PC.
- At this point, you need to choose the I don’t have this person’s sign-in information option.
- Select the Add a user without a Microsoft account option and type the name of the new account.
- Add a suitable password and click Finish. After that, choose the new Windows user account and select Change Account Type.
- Choose Administrator, after which you should tap OK.
Case II: For Windows Server 2012 and Newer
- Access Server Manager and choose Tools. After that, click Computer Management.
- Select Local Users and Groups, and after that, tap Groups.
- At this point, open the Administrator Properties window by double-clicking Administrator Groups.
- Tap Add and choose the user account that you want to assign under local admin groups.
- Click OK to grant admin status to the selected user account.
Now, you should utilize the new Windows admin user account on your system and try to access your QB company files. If you continue to get an unrecoverable error in QuickBooks, utilize the following resolution.
4. Access the Sample Company File in QuickBooks
A sample company file can help you detect the problem in your company file and the company file folder. Here are the steps that you need to follow to open the sample company file:
- Tap and hold down the Ctrl key on your keyboard.
- Now, double-click the QuickBooks Desktop icon on your desktop screen. Hold down the Ctrl key until you have accessed the No Company Open window.
- At this point, choose Open a Sample File and select any sample file displayed in the list.
The following scenarios emerge when you attempt to access the sample company file:
Case I: The Unrecoverable Error Occurs When Opening the Sample Company File
In this case, you should move to the next solution, as the problem lies with the QB company file folder on your system.
Case II: No Error Occurs When Accessing the Sample Company File
If the sample company file opens without any issue, it means that your company file or the company file folder are corrupted. You will need to correctly repair them. The following techniques will help you do so.
5. Fix the QuickBooks Company File Data
Corruption in the QuickBooks company file data is one of the primary factors behind the unrecoverable error codes. You can quickly repair the company file by running the verify and rebuild data utility. Once you do that, you can seamlessly access all your financial data stored in the company file.
However, if you still see an unrecoverable error in QuickBooks Desktop, consider opening the company file from a new folder, as discussed below.
6. Access the QB Desktop Company File From a New Folder
Another thing that can give way to the QB unrecoverable error code is the damaged file path or location of the company file. To resolve this, you should transfer the company file to a new folder to access it successfully. Here’s how you can do so:
- Go to the Desktop and right-click on the empty space.
- Choose New, followed by Folder. Give the folder the name QBTEST.
- Now, go to the company file folder and right-click the company file icon to choose Copy.
- Return to Desktop and open the QBTEST folder. After that, you have to choose Paste after right-clicking the empty space.
- Now, open QuickBooks and move to the No Company Open window to access the company file from the QBTEST folder. If you find that QuickBooks cannot communicate with the company file, you need to resolve it instantly.
Are you still noticing an unrecoverable error in QuickBooks Desktop? If so, consider fixing your QB application program as outlined below.
7. Use the Quick Fix my Program Tool If You Encounter Unrecoverable Error in QuickBooks Desktop
You can get the QB unrecoverable error message due to a corrupted QB program. To fix this, you have to utilize the Quick Fix my Program tool. Here’s what you need to do:
- First and foremost, you will need to download and install QuickBooks Tool Hub.
- Next, open QB Tool Hub by double-clicking its icon, and you should go to the Program Problems tab.
- Click Quick Fix My Program and wait for the tool to finish its run.
- Finally, you can open QuickBooks Desktop and access your data. If you discover that QuickBooks already has a company file open, you need to get that resolved immediately.
Do you continue to see an unrecoverable error in QuickBooks Desktop? If so, consider stopping the execution of QBCFMonitorService on the workstation as outlined below.
8. Stop QBCFMonitorService From Running On the Workstation
You might encounter an unrecoverable error if QBCFMonitorService is functioning on a workstation that is not hosting the data file on the network. To fix this, you can restrict the execution of QBCFMonitorService on the workstation. Here’s how you can do so:
- First and foremost, tap Windows + R on your keyboard to access the Run window.
- In the Run window, type services.msc and click OK. After that, move to the Services window.
- At this point, double-click QBCFMonitorService and immediately select Properties.
- Go to the Startup Type tab to choose Disabled. After that, tap Apply and OK on the Services window.
- Finally, start QuickBooks and successfully access the company file.
Do you still encounter an unrecoverable error in QuickBooks Desktop? If so, consider repairing the .NET Framework as described below.
9. Repair the .NET Framework Component
A defective .NET Framework component can trigger unrecoverable error messages in QuickBooks. You need to repair this component to resolve QB unrecoverable error codes. Here’s how you can do so:
- Firstly, you should close all open applications on your computer. After that, tap Start and click the Control Panel icon.
- In the Control Panel window, select Programs and Features, and after that, choose Uninstall a Program.
- Now, click Turn Windows Features On or Off to open the full list of .NET Framework.
- At this point, find the .NET Framework 4.5 in the list and mark its checkbox if it is unmarked and vice-versa.
- Tap OK and reopen your computer. After that, you have to mark the .NET Framework 4.5 checkbox in the list.
- Repeat the previous steps for each .NET Framework component mentioned in the list.
- Finally, you can open QB Desktop and access your company files successfully.
If, however, you still see an unrecoverable error in QuickBooks, try reconfiguring the Windows Firewall settings as discussed below.
10. Provide Total Exemption to QB in Windows Firewall
Windows Firewall can mistakenly identify QuickBooks as a threat to your system security. It can restrict the normal operation of QB Desktop. Consequently, you might get QB unrecoverable error codes when trying to open your company files. To fix this, you can grant full exemption to QuickBooks Desktop in Windows Firewall. Once you do that, you can promptly access your company file data.
However, if you continue to notice an unrecoverable error in QuickBooks Desktop, try clean installing QB Desktop as described below.
11. Reinstall Your QB Desktop Application
An imprecise installation of QuickBooks can trigger an unrecoverable error code when accessing the company file. You need to reinstall QB Desktop to fix this issue. Here’s how to do so:
- Access the Start menu, and after that, you have to type Control Panel in the search box.
- Click the Control Panel icon and move to Programs and Features. After that, choose Uninstall a Program and tap the QuickBooks icon.
- Now, choose Uninstall/Change and click Remove. After that, tap Next and follow the steps to uninstall QB Desktop.
- At this point, download the newest QuickBooks edition on your computer from the official Intuit website.
- Run the download file (QuickBooks.exe) and choose Express Install.
- Tap Next and click Install. After that, follow all the installation steps that show up on the screen.
Finally, you can open QB Desktop to access all your data files for different projects.
Winding Up
In this detailed article, we showed you how to resolve unrecoverable error in QuickBooks Desktop. Hopefully, you can now open all your QB company files successfully. If, however, you continue to encounter this error or have a query, you can connect with a QB professional for immediate guidance.
Common Queries On QB Desktop Unrecoverable Error
What is the QuickBooks unrecoverable error?
What is the QuickBooks unrecoverable error?
Why do I get an unrecoverable QuickBooks error when opening a company file?
How should I resolve the unrecoverable error in QB Desktop?
Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities