The QuickBooks unrecoverable error is not common on the desktop application. They usually have an error code in the format XXXXX XXXXX. The error could be caused by a damaged program, corruption in the company file, or missing or outdated software components.
![fix quickbooks Unrecoverable Error](https://a2autocare.com/wp-content/uploads/2024/07/fix-quickbooks-Unrecoverable-Error.png)
In this blog, we will explore different instances when you might see QuickBooks unrecoverable error codes and the reasons for them. We will follow that with detailed solutions on how to fix them. Alright then, let us begin.
The fastest way to resolve the QuickBooks unrecoverable error is through the assistance of an expert. Connect with QuickBooks Consulting Services right now for an error-free accounting experience! |
What is the Unrecoverable Error in QuickBooks Desktop?
A QuickBooks unrecoverable error can come with random error codes but always in the format of XXXXX XXXXX.
They can occur during various instances like when you are:
- Opening or closing a company file
- Creating a backup or portable company file
- Clicking on the menu option, button, or link in QB
- Updating QB software or payroll
- Run verify, rebuild, or condense data utilities on the company file
Here are some common error codes accompanied by unrecoverable error messages in QuickBooks Desktop.
- Unrecoverable error 14070 47688
- Unrecoverable error 20888 41171
- Unrecoverable error 14070 43851
- Unrecoverable error 00000 15204
- Unrecoverable error 13730 84631
- Unrecoverable error 15563 13890
- Unrecoverable Error 19062 00238
- Unrecoverable error 00000 14775
- Unrecoverable error 16059 98709
- Unrecoverable error 31197 00540
- Unrecoverable error 02457 79428
- Unrecoverable error 00551 46274
- Unrecoverable error 00000 24128
- Unrecoverable error 00227 55008
- Unrecoverable error 12565 30728
- Unrecoverable error 20103 33023
- Unrecoverable error 19758 63847
- Unrecoverable error 13824 75582
How to Fix QuickBooks Unrecoverable Error on Desktop Application
Now that we know the basics of the QuickBooks unrecoverable error, let us go about troubleshooting it. We will list out proven solutions, which you should make sure to follow in order.
1. Suppress QuickBooks Windows When Opening
Sometimes, the unrecoverable error can appear when you close the company file, and QuickBooks reopens any windows left open. This could be because you have a large report or several windows are set to open automatically, thus showing an unrecoverable error on startup.
Here is how you can open QB with all the windows closed:
![log in to the sample company file and try restoring the backup](https://a2autocare.com/wp-content/uploads/2024/06/log-in-to-the-sample-company-file-and-try-restoring-the-backup.webp)
- Launch QB Desktop in the No Company Open window.
- Choose the company file, and DON’T select Open.
- Now, press and keep holding the ALT key when you choose Open. Don’t let go of the ALT key yet before the company file opens. When the QB asks for the password, let go of the ALT key and enter the password. Now, before selecting OK, press the ALT key and keep it held when you choose OK.
However, if this doesn’t resolve the QuickBooks unrecoverable error for you, proceed to the next solution.
2. Try Different QB User
The reason for the unrecoverable error might be a damaged user profile. To check this, let us log in to QuickBooks with a different user.
- Open the Company menu and choose Set Up Users and Passwords.
- Click on Set Up Users.
![set up users and passwords.](https://a2autocare.com/wp-content/uploads/2024/07/set-up-users-and-passwords.png)
NOTE: If you use QuickBooks Enterprise, navigate to the Company menu, followed by Users, and then Set Up Users and Roles.
- Tap Add User….
- Now, enter the username and password for the new user.
NOTE: Don’t use the username that already exists.
- Choose Next.
- As per the requirement, customize the user and assign required roles.
- Choose Finish.
- Now, open the File menu and choose Close Company/Logoff.
Log in to QB company using the username and password you just created. However, if the unrecoverable error in QuickBooks Desktop persists, try signing with the admin profile. If this does not resolve the issue, continue to the next solution.
3. Run QB File Doctor on Company Data
Another reason for an unrecoverable error could be a damaged QuickBooks file. However, fortunately, we have the QuickBooks File Doctor that can check the company file for issues and fix them automatically.
To run the File Doctor, you will need to install QuickBooks Tool Hub on your PC.
![qb tool hub](https://a2autocare.com/wp-content/uploads/2024/04/QuickBooks-Tool-Hub-logo-1.png)
- Once you have done that, open the Tool Hub.
- Go to the Company File Issues tab.
- Choose Run QuickBooks, File Doctor.
![run the file doctor tool using the tool hub](https://a2autocare.com/wp-content/uploads/2024/05/QuickBooks-File-Doctor-tool.png)
Give a minute or two for the File Doctor to be downloaded to your computer and start running automatically. However, if this doesn’t happen, you will need to open QuickBooks File Doctor manually.
To do so, launch the Start menu and type QuickBooks File Doctor in the search box. Select QuickBooks File Doctor from the search results you see, and it will open.
- When it opens, choose your company file from. If you can’t see the company file in the drop-down menu, click on Browse and Search and locate the file.
- Choose to Check your file and then select Continue.
- Type in the admin password and click on Next.
It might take a while, almost 15 to 20 minutes, for the scan to finish, depending on how large the company file is. When the scan finishes, don’t be concerned if you see the message stating the scan was unsuccessful. File Doctor often displays the message that the scan was unsuccessful, even if it resolved the issue.
Therefore, launch QuickBooks and resume operations. Check if the QuickBooks unrecoverable error you faced earlier is resolved.
4. Open Sample QB Company
Let us check whether you don’t find an unrecoverable error when working on the sample company. This will let you know if the root of the error lies in the company file.
Here is how to open a sample file
- Go to the location or desktop where the QB icon is.
- Press Ctrl and hold it.
- Double-click the QB Desktop icon to launch it.
- Don’t let go of Ctrl until you see the No Company Open window.
- Now, choose Open a sample file.
- Pick any file from the list.
If you don’t face an issue when you work on the sample company, your company file is damaged. Verify and rebuild company data to fix damages.
![verify rebuild company data](https://a2autocare.com/wp-content/uploads/2024/06/rebuild-company-data-1024x1024.png)
If QuickBooks Desktop still shows an unrecoverable error, move to the next solution.
5. Copy the Company File to Another Folder
Another thing that can give way to the QuickBooks unrecoverable error is the damaged file path or location of the company file.
We can test this by copying the company file to a test folder.
- Go to the Desktop and right-click on the empty space.
- Choose New, followed by Folder. Give the folder the name QBTEST.
- Now, go to the folder or location where the company file is.
- Right-click on the company file and choose Copy.
- Return to Desktop and open the QBTEST folder. Right-click on the empty space and select Paste.
- Now, launch QuickBooks in the No Company Open Window and open the company file from the new location, i.e., the QBTEST folder.
If you don’t face an issue when opening the company file from the QBTEST folder and working on it, the file path or the folder itself is damaged. Create a new folder for QuickBooks on a hard disk or location you consider safe, copy company data to there, and open the company file from there.
However, if the unrecoverable error in QuickBooks Desktop has not been resolved yet, try the next solution given.
6. Repair QuickBooks Program
The company file is not the only thing that is prone to damage or corruption. The same could happen to the QuickBooks program.
Let us troubleshoot program damage in QuickBooks Desktop.
- Download and install QuickBooks Tool Hub.
- Open QB Tool Hub and go to the tab for Program Problems.
- Click on Quick Fix My Program.
This will instantly repair your QuickBooks application.
- Now, ensuring the QuickBooks application is closed, return to QuickBooks Tool Hub.
- Go to the tab for Program Problems.
- Choose QuickBooks Program Diagnostic Tool.
![quickbooks program diagnostic tool.](https://a2autocare.com/wp-content/uploads/2024/07/quickbooks-program-diagnostic-tool-1.png)
Allow the tool some time to repair your QuickBooks program. When it is done, you will get a confirmation message.
Now, restart QuickBooks Desktop and check if the QuickBooks unrecoverable error you faced earlier is resolved.
7. Repair QuickBooks Installation
If you still continue to face an error, let us troubleshoot damaged QuickBooks files for installation and Windows components.
Although it might sound complex, Intuit has a tool to simplify it for you. It’s called QuickBooks Install Diagnostic Tool.
- Close all QuickBooks windows that are open.
- Launch QuickBooks Tool Hub.
- Go to the tab for Installation Issues.
- Choose QuickBooks Install Diagnostic Tool.
Allow the tool a time of 15 to 20 minutes to finish repairing. When it is done, you will get a message confirming the same. For the changes to take effect, you will need to restart the computer.
Restart the computer and launch QuickBooks Desktop. Sign in to the company file and resume your work. However, if you meet one of the Intuit QuickBooks unrecoverable error codes XXXXX XXXXX, you should reinstall QB.
8. Clean Install QuickBooks Desktop
If nothing works, the only resort is to install QuickBooks again and begin anew. However, before you install QuickBooks again, make sure to delete all the remaining files except company files, backups, and portable company.
Final Words
This was all about the QuickBooks unrecoverable error, different reasons and instances when it arises, and how to resolve it on your desktop application. However, after trying all the solutions, if the error persists,
reach out to our A2AutoCare experts. and they will help you resolve unrecoverable errors in no time.
Frequently Asked Questions
How to get rid of QuickBooks unrecoverable errors?
To resolve QuickBooks unrecoverable error, try launching the QuickBooks with all windows closed. If there is data damage in the company file, verify and rebuild it to fix that. Check if the issue is caused by a damaged user profile by trying a new user.
What is an unrecoverable error?
An unrecoverable error is a QuickBooks error with code in format XXXXX XXXXX. They are called unrecoverable because there is no direct reason why they arise. However, the comprehensive troubleshooting listed in this guide will help you resolve them.
How do I fix a corrupted QuickBooks desktop file?
If your QuickBooks company file is corrupt or damaged, run verify and rebuild utility on it. This will find out the issues with the company file and resolve them.
![Ethan Lewis, Author at A2AutoCare](https://a2autocare.com/wp-content/uploads/2024/07/Ethan-Lewis.png)
Ethan Lewis, specializing in personal finance and investment strategies. With a knack for simplifying complex financial concepts, they empower readers to achieve financial independence and smart money management.