When you initiate the download process for QB updates and payroll tax table updates, sometimes, you may run into QuickBooks error 15103.
Here are some error messages you might see on your screen:
“Error 15103: Unable to Open the Update Program”
Or
“Error 15103: Update Program is Damaged”
This error is a part of the 15XXX error code series. The following table illustrates common 15XXX error codes:
| 15102 | 15104 | 15222 |
| 15241 | 15215 | 15212 |
| 15271 | 15270 | 15107 |
Whenever this error occurs, you can notice the freezing of the QB application window. Additionally, your computer may start responding slowly to various commands.
Fortunately, you can use several reliable tactics to fix this error very easily. Let’s quickly dive into the article to learn why we experience this error and explore how we can resolve it.
If you need prompt assistance to fix QuickBooks error 15103, dial 1(800) 780-3064 to connect with a QB professional.
Why Do You Get QuickBooks Payroll Error Code 15103?
You can encounter QuickBooks error 15103 due to the following reasons:
- Running QB Desktop without admin privileges.
- Corruption in the Windows operating system.
- Unverified or outdated digital signature certificate.
- Misconfigured firewall settings.
- Imprecise QB Desktop installation.
Now that you have fully understood the different factors that can provoke this error, let’s jump to the next section to look at all the relevant solutions.
Use 6 Verified Techniques to Resolve QuickBooks Error 15103
Before using any resolution for QuickBooks error 15103, you should install Windows updates. This will help you utilize new Windows tools and features during the troubleshooting process.
Now, let’s quickly implement the following techniques to fix this error:
1. Run QB Desktop With Admin Privileges
QuickBooks Desktop is able to access all program files and components if you operate it in admin mode. Therefore, you should use QB with admin privileges when trying to install payroll tax table updates. Here’s how to do so:
- Close QB Desktop and all the company files on your computer.
- Now, identify the QuickBooks Desktop icon on the desktop and right-click it so that you can tap the Run as Administrator tab.
- You must click the Yes button on the message box that says, “Do you want to allow this program to make changes to your computer?”
- If required, you should provide the admin access credentials. After that, you will be able to operate QB Desktop in admin mode to obtain all the new updates.
If you still encounter QuickBooks error 15103, try using the following resolution.
2. Run the Quick Fix my Program Tool
You can effectively fix various program faults in the QB Desktop program setup by running the Quick Fix my Program tool. Here’s how you can utilize this tool:
- Firstly, you must download and install the most recent version of QuickBooks Tool Hub to your computer.
- After you have completed the installation process, immediately double-click the QuickBooks Tool Hub icon located on the desktop.
- Now, you can choose the Program Problems menu shown on the QB Tool Hub window.
- At this point, you can click the Quick Fix my Program icon.
- After running the tool, reopen QB Desktop and obtain all the payroll updates successfully.
Do you still encounter QuickBooks error 15103? If that’s the case, consider erasing the older QB updates as described below.
3. Remove Previous QB Desktop Updates
The previously installed QB Desktop updates on your system can contain bugs. You need to erase older QB updates to make sure that you are successful in downloading new updates. Here’s how to do so:
- Exit QB Desktop and access the following location: C:\ProgramData\Intuit\QuickBooks XX\Components. You need to note that XX refers to your QB Desktop edition. For example, if you have the 2022 QB Desktop version, it will be shown as QuickBooks 22.
- Now, you must right-click Components and immediately tap the Delete option.
- You should open QB Desktop and quickly tap the Update QuickBooks Desktop tab listed under the Help menu.
- After that, select Update Now and instantly mark the Reset Update box.
- Start the download process for all the latest QB updates by clicking the Get Updates button.
- After that, you must reopen QB Desktop and tap Yes to install new updates.
At this point, if you are still facing QuickBooks error 15103, consider installing a digital signature certificate, as discussed below.
4. Install a Valid QB Digital Signature Certificate
The QB digital signature certificate acts as a digital fingerprint that helps verify the authenticity of QB updates. If this certificate is damaged or outdated, you cannot install new QB updates and payroll tax table updates. Here’s how you can obtain a QB digital signature certificate:
- Open the QuickBooks folder on your computer by using the following path: C:\Program Files\Intuit\QuickBooks.
- Inside the QuickBooks folder, you need to identify the QBW32.exe file.
- After that, you must right-click the QBW32.exe file’s icon to select the Properties tab.
- Next, access the Properties window and immediately open the Digital Signature tab.
- Now, you need to make sure that the Intuit option is checked in the signature list available under the Digital Signature tab.
- After that, tap the Details button and access the Digital Signature Details window.
- At this step, click the View Certificate option and tap the Install Certificate button, which is available on the Certificate window.
- After that, follow all the steps by clicking the Next option.
- You must tap the Finish button to complete the installation process.
- Instantly reboot your computer and get all the latest QB Desktop updates and payroll tax table updates.
If you are still experiencing QuickBooks error 15103, try utilizing the QB Install Diagnostic Tool as described below.
5. Run the QuickBooks Install Diagnostic Tool
An improper QB installation can prevent you from installing payroll updates. To fix installation problems, you can run the QB Install Diagnostic Tool. Here’s how to do so:
- Firstly, install QuickBooks Tool Hub and access the QB Tool Hub window on the screen.
- In the QB Tool Hub window, carefully select the Installation Issues tab.
- After that, tap the QuickBooks Install Diagnostic Tool icon and allow the tool to finish its execution.
- As soon as the execution of the tool is completed, reopen your computer.
- Access your QB Desktop application and start the download process for the fresh updates.
Are you still seeing QuickBooks error 15103? If so, consider granting exemption to QB in Windows Firewall as outlined below.
6. Exempt QB in Windows Firewall
Windows Firewall can create obstructions when you start the download process for new QB updates and payroll updates. The reason is that it perceives new updates as a threat to system security. You should allot full exemption to QB Desktop in Windows Firewall to ensure seamless download of payroll tax table updates.
Winding Up
In this comprehensive article, we have covered the proven solutions for QuickBooks error 15103. Hopefully, you are now successful in installing the latest QB Desktop updates and payroll tax table updates. If, however, you are still encountering this error or have a query, you can connect with a QB professional.
Frequently Asked Questions (FAQs)
Why do I encounter QuickBooks error 15103 when downloading new QB updates?
You can encounter QuickBooks error 15103 if you have not enabled the QuickBooks File Copy Service (FCS) on your system. Additionally, you can experience this error due to faults in the QB program configuration.
How can I resolve QuickBooks update error 15103?
You can operate the Quick Fix my Program utility to fix the QB program configuration. Moreover, you can enable the QuickBooks File Copy Service (FCS) on your computer to resolve QuickBooks update error 15103.
Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities