QuickBooks error 10000 can show up for instance when you are saving an estimate, processing a customer’s sales receipt, or making a direct deposit.
Let us take a look at what the error message might look like on your screen.
| “Something’s not quite right An application error has occurred while processing your request: 10000” “10000 – An application error has occurred while processing your request – System Failure Error: java. lang.NullPointerException” |
In this blog, we will look at different instances when you can get an error code 10000 in QuickBooks Desktop. We will follow that with the solutions to help you fix the error and their descriptive steps.
QuickBooks Error 10000 When Saving an Estimate or Processing a Sales Receipt
You might run into QuickBooks error 10000 while saving an estimate or processing the sales receipt in the web application.
This is often caused by the cache stored in your browser. Let us see how to address this situation.
To begin with, open QBO in an incognito or private window on your browser. Here are the keyboard shortcuts to open the incognito or private window, depending on the browser you use.
- Safari: Control + Option + P
- Microsoft Edge: Ctrl + Shift + P
- Google Chrome: Ctrl + Shift + N
- Firefox: Ctrl + Shift + P
Login to your QBO company and resume the operation. If you find no QuickBooks error 10000 in the private window, clear the browser’s cache as it might be the root cause.
To clear the browser’s cache, close the incognito or private window and open the regular window on your browser. Now, press the Ctrl + Shift + Del keys together on your keyboard.
Direct Deposit Fails With the Error Code C=10000
QuickBooks error 10000 arises when making a direct deposit, usually when the file is read incorrectly.
The error code will show as C = 10000. In this section, we will see how to troubleshoot the error 10000 in QuickBooks Desktop.
However, before you begin, ensure a stable internet connection.
Now, let us update your QuickBooks Desktop to the latest software release.
1. Update QuickBooks Desktop
Updating the software installs the latest components, bug fixes, and security patches that have been released.
Here is how to update your QB Desktop easily.
- Close all the QuickBooks windows open.
- Open QB Desktop and click on the Help menu.
- Choose Update QuickBooks Desktop
- Tap on the Options tab, and choose Mark All, followed by Save.
- Select the Update Now tab and mark the checkbox for Reset Update.
- Finally, click Get Updates.
Once the update is completed, restart your QuickBooks Desktop. Now, resume the task you were carrying out.
2. End Task for QuickBooks Account
If you find that QuickBooks error 10000 persists, here is another solution you can try to get fixed.
- Tap on the Windows icon to open the Start menu.
- Type in Task Manager and open it.
- Choose QuickBooks Account.
- Finally, select End task.
3. Verify and Rebuild Company Data
However, if this doesn’t resolve the issue, you should run the verify and rebuild data to fix company damage.
a. Verify Company Data
- Open QuickBooks Desktop and click on the File menu.
- Choose Utilities followed by Verify Data.
QuickBooks will detect issues with the company file and display them on your screen. Once it is done, let us rebuild company data.
b. Rebuild Company Data
- Now, click on the File menu once again, followed by Utilities.
- Choose Rebuild Data.
- QB will instruct you to save a backup. Follow the on-screen instructions to save the backup. Make sure not to overwrite an existing backup with the same name in the same folder.
- Once you have created a backup, QB will rebuild your company data.
- Finally, when you get a confirmation message stating that the rebuild has been completed, select OK.
c. Verify Data Again
Let us verify the data again to check for additional damages.
- Go to the File menu once again, followed by Utilities.
- Choose Verify Data.
If QuickBooks detects damage in the company file, go on and fix them.
4. Verify Banking Details
QuickBooks Error C=10000 might be due to incorrect banking information. Let us check and verify the banking information.
- Open QuickBooks Desktop and click on the Employees menu.
- Tap on My Payroll Service.
- Click on Accounts/Billing Information.
- Sign in with your Intuit Account.
- Check the banking information, and if found anything incorrect, update it.
Now, make the direct deposit.
READ MORE:- QuickBooks Error 88888
Summing It Up
This was all on how to resolve QuickBooks error 10000 in both the desktop and online versions. We saw how you can fix the issue by opening QBO in an incognito or private window, rebuilding the company data, and so on.
However, if you find that error code C 10000 in QuickBooks Desktop or Online persists, connect with an expert. They have years of expertise in helping users experience error-free QuickBooks accounting.
To saves your time on fixing complex errors, speak to our QB expert at A2AutoCare now!
Questions That Users Ask
QuickBooks error C 10000 is something users encounter when carrying out operations like making a direct deposit. This could be caused by a poor network, outdated QuickBooks software, corrupt company files, etc.
QuickBooks error 10000 can come in the online version when creating an estimate or processing a sales receipt for a customer. This might be the result of the cache stored in the browser. To check that, open QBO in a private or incognito window and carry out the same operations there.
QB Tool Hub comes with a tool specially designed to repair damaged or incomplete QuickBooks installation. What you need to do is install QuickBooks Tool Hub, launch it, and go to the tab for Installation Issues. Now, click on QuickBooks Install Diagnostic Tool and run the tool.
Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities