Do you want to learn how to remove cache and cookies in different browsers? If yes, then follow this detailed guide with simple and easy-to-follow instructions.
You might encounter browser issues while working with online apps like QuickBooks Online, which can disrupt crucial business operations. These issues can lead to slow loading time and unresponsive web pages, among other consequences.
One of the most common causes of such issues is junk files stored in the browser as caches and cookies. This article will discuss the detailed steps to clear browser cache and Intuit-specific cookies to fix several issues you can face using QuickBooks Online.
Following this detailed guide, you can easily reset your browser cache and cookies. However, if things don’t seem to be working out, contact professionals at 1(800) 780-3064
How to Remove Browser Cache and Cookies
Your web browser’s cache includes website data files and browsing history to ensure the website loads faster the next time you visit. But sometimes, excessive cache or corruption in the cache files can cause issues while browsing websites, such as trouble loading specific pages in QBO or QuickBooks connection issues. To fix these issues, delete browser cache and cookies by following the detailed steps below-
NOTE: To avoid issues when working with QuickBooks Online, use a supported web browser. For a list of supported browsers, see QuickBooks System Requirements.
Google Chrome
You can remove the browser cache from Google Chrome by implementing the following steps-
- On your PC, open Google Chrome, then from the top right corner, click the More icon.
- Select Delete browsing data, then select the period to clear the browser data, like the Last Hour/All Time.
- Finally, choose the type of information you want to remove and select Delete Data.
Mozilla Firefox
You can clear Internet cache from Mozilla Firefox by using the following detailed steps below-
- Open the Firefox browser, click the Menu icon at the top right corner, and go to the Settings tab.
- Choose Privacy & Security, then select Clear Data from the Cookies and Site Data section.
- Once the Clear browsing data and cookies window opens, go to the drop-down menu and select Everything (next to When).
- Mark the Temporary cached files and pages checkbox, select Clear and exit this page. The changes will be automatically saved.
Safari for Mac
Learn how to clear browser cookies in Safari for Mac by following the steps given below-
- Open Safari on your Mac, select History, and click the Clear History option.
- Open the pop-up menu and select the time range for which you want to clear the browsing history.
Safari for iPad and iPhone
You can remove the Safari browser cache on iPad and iPhone by implementing the following steps-
- On your iPad or iPhone, go to Settings and launch the Safari browser.
- Now, select Clear History and Website Data to remove the history, cookies, and other browsing data.
On the other hand, if you want to remove the cache and cookies but keep the history, implement the following steps-
- Open Safari from Settings, then select Advanced and click Website Data.
- Next, select Remove All Website Data to clear all cache and cookies except history.
Microsoft Edge
Go through the following steps to clear cookies and cache in Microsoft Edge-
- Open the Microsoft Edge browser, go to Settings and more, then choose Settings.
- Select Privacy, Search, and Services, then move to the Delete browsing data section and select Clear Browsing Data Now.
- Select Choose what to clear, then from the Time range dropdown, select the time range to clear data.
- Lastly, choose the type of browsing data you want to clear and select Clear Now.
Steps to Clear Intuit-specific Cookies in Your Browser
You must clear Intuit-specific cookies if you keep having the same problem even after removing the browser cache. Deleting these cookies helps refresh website preferences that might be causing problems working with QuickBooks Online. You can learn how to clear Intuit-specific cookies on your computer by implementing the following steps-
Note: It’s crucial that you only clear/remove Intuit-specific cookies.
Google Chrome
If you use Google Chrome, you can clear cookies on your PC that are specific to Intuit in the following manner-
- Open Google Chrome, select More from the top-right corner and click Settings.
- Select Privacy and Security, click Cookies and Other Site Data, and select See all Cookies and Site Data.
- Further, enter “Intuit” in the search bar to find Intuit-specific cookies and select Remove All Shown or the Trash Can icon.
- Finally, restart Google Chrome to implement the changes.
Mozilla Firefox
To clear the Intuit-specific cookies in Mozilla Firefox, implement the following steps-
- First, open Mozilla Firefox, then select the Menu icon from the top right corner.
- Select Settings, click Privacy & Security, and go to the Cookies and Site Data section.
- Select Manage Data, type “Intuit” in the search bar, and press Enter.
- Further, once you find the Intuit cookies, select Remove All Shown.
- Select Save Changes, then restart Mozilla Firefox to implement the changes.
Safari
As a Safari user, you can remove the Intuit-specific cookies by going through the following steps-
- Open Safari, then click Safari beside the Apple icon in the top-left corner.
- Select Preferences, then click Privacy and choose Manage Website Data.
- Type “Intuit” in the search bar to find Intuit-specific cookies and select Remove All.
- Finally, select Remove Now, click Done, and restart Safari.
Once the cookies are removed, run QuickBooks Online and check if it runs uninterruptedly.
Conclusion
The instructions in this guide clearly describe how to remove cache and cookies in different browsers. However, if you are facing issues while clearing the cache to fix issues like QBO sync errors and others, you can contact our team of experts at 1(800) 780-3064 for direct assistance.
FAQs
What happens when you clear the browser cache?
When you clear your browser cache, you simply tell the web browser to delete the temp files that have been automatically downloaded to minimize the load time when you visit the same website next time. When you visit a website after clearing the cache, the browser will redownload all the files, and you might notice a slightly higher load time.
Moreover, deleting cache and cookies helps recover some disk space. After clearing the cache, certain problems, like loading or formatting issues, will also be fixed. Deleting the browser cache and cookies also helps improve speed and performance.
What data doesn’t get deleted while clearing the Google Chrome cache?
While deleting the cache and cookies clears the browsing data in Google Chrome, the data that won’t get deleted is the search history & other Google activities that are saved on your Google account and extensions and the data stored in extensions on your PC or your Google account.
Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities