QuickBooks Network Connection Error: A Proven Guide

The QuickBooks network connection error is an issue that can stop you from modifying or accessing the company file. This issue can halt you from performing any operation in the application. When your system is unable to establish a stable internet connection, this error can be seen. In this guide, we have mentioned different methods you can try to overcome the error. 

If you need any help with the company files in your QuickBooks Desktop, feel free to contact our experts at +1(800) 780-3064.

Potential Causes for QuickBooks Network Connection Error

There are several reasons you might experience a network connection error on your system. Let’s see what the reason can be in your case.

• The firewall or the antivirus program is blocking the QuickBooks operations.
• A corrupt or damaged company file can also trigger the issue.
• When the application is facing connectivity issues.
• Multiple QuickBooks database services are running together at the same time.
• If the installation of QBDT is damaged or corrupted.
• If the location where the company file is stored is having some issues.

Now, let’s move ahead with the solutions you can try to overcome the situation.

9 Effective Troubleshooting Methods for QuickBooks Network Connection Error

When you face a network connection issue in your QBDT, listed below are the different methods you can follow to solve the problem.

Solution 1: Clean Install in Selective Startup Mode

To get the QBDT in the startup mode, follow the commands mentioned below:

• Tap Windows + R to access the Run dialog box.
• Now, look for the msconfig and hit OK.
• The System Configuration Utility window will pop up.
• Under the General tab, click on Selective Startup.
• Then, go to the Load system services option.
• Now, head to the Services tab.
• Click on the Hide all Microsoft Services box.
• Tap on the Disable all option.
• Now, double-tap on the Windows Installer from the list of services.
• Tap on OK.
• After completing the steps, tap the Restart button.

You can also reinstall the application from scratch to resolve the issue if it is due to application damage.

Solution 2: Clean Install QuickBooks Desktop

When encountering a QuickBooks network connection error in your system, you can try to clean install QuickBooks Desktop. This will reinstall the application from scratch and prevent future mistakes. 

Solution 3: Use the QuickBooks Tool Hub

To use the tool, the first step you need to follow is to download and install the QuickBooks Tool Hub and follow the steps below:

• Launch the Tool Hub. 
• Tap on the Program Problems.
• Now, choose the Quick Fix my Program.

There is another tool in the tool hub that you can follow using the steps below.

• Go to the Company File Issues tab.
• Then, tap on Run QuickBooks File Doctor.
• Now, select the company file to start the scan process.

Let the tool run and fix the issue in your QuickBooks.

Solution 4: Use the Verify and Rebuild Tool

The tool helps you to identify the common issues in your company file and also helps you to rebuild and repair data integrity. Here’s how.

Verify the Company Data

• Tap on the Window icon.
• Choose the Close All option.
• Head to the File menu.
• Click on Utilities.
• Choose the Verify Data.
  • QuickBooks detected no issues with your data. Your data is clean, and you do not need to take any further action.
  • If the message “Your data has lost integrity” appears, then repair the file’s data integrity.

Now, head to the rebuild company data option.

• Click on the File menu.
• Head to the Utilities section.
• If asked, QuickBooks asks for a backup, then creates a backup.
• Click on OK.

After the backup is completed and saved, QB will rebuild the company file, and a pop-up message stating “Rebuild has completed” will appear. Click on OK.

Solution 5: Change the Company File Location

By relocating the file destination, you can easily fix the QuickBooks network connection error that you are facing. To do so, go through the following.

• Create a new folder in any location you want.
• Now, copy the company file.
• Head to the new folder and paste the file.
• Hold the Ctrl and Shift keys when you open QuickBooks until the No Company Open window pops up.
• Choose Open or restore a company file.
• Now, select Open a company file.
• Tap on Next.

Now, try to launch the company file and check if the network connection error persists.

Solution 6: Fix the Firewall Settings

The issue in your system can be due to the firewall settings; hence, fixing it is a must to overcome this error.

• Tap on the Windows icon.
• Look for and access the Windows Firewall in the search bar.
• Then, access the Advanced Settings.
• Right-click on the Inbound Rules.
• Tap on New Rule>Port>Next.
• Choose the TCP option.
• In the Specific local ports field, enter the specific ports needed for your QuickBooks year version:
  • QuickBooks Desktop 2020: 8019, XXXXX.
  • QuickBooks Desktop 2019: 8019, XXXXX.
  • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
  • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

• Tap on Next after you enter the port number.
• Click Allow the Connection.
• Tap on Next.
• Ensure you mark all profiles, then click Next.
• Create a rule and name it QBPorts(year).
• Tap on Finish.

Follow the same steps for the outbound rules to overcome the QuickBooks network connection error if it is related to the firewall settings.

Solution 7: Check the Internet Connection

Review the connectivity to verify if the software has permission to access the internet.

• Access the QuickBooks application.
• Head to the File menu.
• Choose the Internet Connection Setup option.
• Select the “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet” option.
• Tap on Next to save the changes.

Following these steps will allow the application to use the internet connection. If this tool doesn’t help, move on to the next section.

Solution 8: End the Database Server Process

You need to delete the processes from the task manager and then check if the issue persists.

• Press Ctrl+Shift+Esc on the keyboard.
• The Task Manager will pop up on the screen.
• Go to the Processes tab.
• Scroll and locate the qbdbmgrn.exe file from the list.
• Right-click and choose the End Process option.
• Now, close the Windows Taskbar.

Now, check the application to verify if the QuickBooks network connection error persists.

Solution 9: Launch the System File Checker

The file checker will help to scan and fix the issues with your system. Follow the steps below:

• Go to the Start menu.
• Search for CMD in the search bar, then open it.
• Now, search for sfc /scannow.
• Hit Enter.

Now, the system file checker will run and look for the errors in the system and repair them.

Quick View Table for QuickBooks Network Connection Error

In this section, we will have a glance at what we have so far discussed in this blog about the error.

Conclusion

In this blog, we have covered the QuickBooks network connection error and its causes. Moreover, we have also mentioned the troubleshooting methods you can try to overcome the error. If you need any further help with your company file, feel free to contact our experts at +1(800) 780-3064.

Frequently Asked Questions (FAQs)

Gabby Taylor

Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities