Clear QuickBooks Cache and Intuit Cookies Step-by-Step

When working with web-based applications like QuickBooks Online (QBO), you may encounter issues such as slow load times and unresponsive web pages. One of the most common causes of such problems is junk files stored in the browser as caches and cookies. This guide will show you how to clear QuickBooks cache and Intuit cookies across different browsers effortlessly.

Once you have cleared your web browser’s cache and cookies, you can eliminate various error messages, as shown below:

“Invalid User ID/Password”

“Incorrect Login”

“404: Page Not Found.”

“The Feature That You Have Requested is Temporarily Unavailable”

Furthermore, you can significantly improve your browser’s overall performance by clearing your cache & cookies. You will be able to access QB Online faster, thereby enhancing your overall business productivity.

Alright, let’s dive into the article to discover step-by-step processes for clearing cache & cookies across various web browsers.

If you encounter any technical issues while removing QuickBooks cache and cookies, you should seek professional help. Dial at +1(800) 780-3064 to speak with a certified QB expert.

Which Browsers are Recommended For Accessing QB Online? 

Before you clear cache and cookies across browsers, it is worth reviewing the browsers that Intuit officially recommends for running QB Online. When you run an Intuit-supported browser, you ensure faster loading times, improved navigation, and reduced security risks. Here are the two points that describe standard web browsers that you should use to run QBO:

Note: To see which web browsers are officially supported with QB Desktop, check the QuickBooks system requirements. 

1. Browsers You Must Use to Access QBO On a Desktop Computer

Using the correct web browser and version helps prevent loading issues, errors, and compatibility problems while accessing QuickBooks Online. To ensure this, go through the information provided in the table below:

It will help you choose the most compatible version of the browser for your QB Online software. 

2. Browsers You Should Use to Run QBO On a Mobile Device

To access QuickBooks Online smoothly on your smartphone, use a supported browser that meets Intuit’s requirements. 

Now that you know about the Intuit-supported web browsers for accessing QuickBooks, let’s scroll down to the following section to discover how you can erase cache and cookies in them.

Here’s How to Clear QuickBooks Cache and Intuit-Specific Cookies in Different Browsers

Here are the steps to delete the QuickBooks cache and Intuit cookies. Ensure that you implement these processes in the step-by-step order indicated below. 

Google Chrome

You can remove the cache data from Google Chrome by implementing the following steps:

• On your PC, open Google Chrome, then from the top right corner, click the three dots icon
• Select Delete browsing data or hit Ctrl + Shift + Del on the keyboard
• Click on the Cancel button if a message appears to remove all browsing data
• Next, head to the third-party cookies section and click See all site data and permissions, then search for Intuit
• Finally, click on the Remove All button

Note: When QuickBooks cannot communicate with the company file, work grinds to a halt. Discover fast, field-tested fixes to restore access, stabilize your network, and prevent data lockouts.

Mozilla Firefox

You can clear the Internet cache data from Mozilla Firefox by using the steps described below:

• Open the Firefox browser, click the Menu icon at the top right corner, and go to the Settings tab.
• Choose Privacy & Security, then tap on the Clear History option under the History section
• Next, move to the Cookies and Site Data section
• Tap on the Clear Data option
• Now, uncheck the Cookies and Site Data box
• Choose the Clear option, and keep the Cached Web Content option checkmarked
• Lastly, close the Settings tab to save the changes

Safari for Mac

Here are the steps that you must follow to clear the QuickBooks cache in Safari for Mac: 

• Open Safari on your Mac, and head to the Safari browser
• Tap on the Preferences menu
• Navigate to the Privacy section
• Next, tap on the Manage Website Data option
• Browse Intuit in the search box and hit Enter
• Tap on the Remove All option

Safari for iPad and iPhone

You can remove the Safari browser cache on iPad and iPhone by implementing the following steps:

• In Settings, select Safari on your iPhone/iPad
• Head to the Apps section
• Next, select the Safari option from the list
• Click on the Advanced section
• Tap on the Website Data, then browse for Intuit in the search bar
• Now, tap on Edit
• After that, tap on the Clear them all option
• Lastly, choose Safari under Settings, and choose the Clear History and Website Data option to proceed

Microsoft Edge

Here are the steps that you can follow to clear QuickBooks cache in Microsoft Edge: 

• Start by opening the Microsoft Edge browser on the system
• Navigate to the Settings and More option or hit Alt + F on the keyboard
• Next, head to the Privacy, search, and services tab
• Now, choose the Cookies option
• After that, click on the See all cookies and site data section
• Type for Intuit and hit Enter in the search bar
• Tap on the Remove all shown
• Lastly, click on the Clear section to delete the data

Opera

You can perform the steps below to clear QuickBooks cache and Intuit-specific cookies in your Opera web browser.

• Start by opening the Opera browser on your device
• Now, select the three horizontal lines located below the minimize icon on the screen
• Next, click on Privacy and Security
• Then, press the Third-party cookies
• Now, first, click on the See all site data and permissions option, then navigate to the Search bar
• After that, fill in Intuit and hit Enter
• Now, click on the bin icon beside the results you see
• Finally, select the Delete option

Brave

You can follow the instructions below to clear QuickBooks cache and cookies from the Brave browser.

• Initiate by opening the Brave browser
• Now, tap on the menu in the top-right corner
• Next, click on Settings
• Here, select the Additional Settings option
• After that, click on the Site and Shield settings 
• Select the Cookies and site data
• Now, choose the View permissions and data store across sites option
• Then, type Intuit in the search bar
• Lastly, choose the Remove All Shown option

We hope that the above-mentioned instructions will help you clear QuickBooks cache and Intuit-specific cookies from your web browser. 

An Instant Way to Clear Cache QuickBooks Online from Android

Many users use QuickBooks via the application on their smartphones. Eventually, you must also clear QuickBooks cache from Android. To do so, perform the instructions below:

• Initiate by unlocking the smartphone
• Head to the Settings application
  • Now, the instructions would vary depending on the Android skin
• Now, tap on the Apps option, then choose the QuickBooks Online app from the list of apps you see on-screen
• Next, select the Storage & Cache
• Finally, tap on the Clear cache option

Implementing these steps in the given order will help you clear QuickBooks cache from your Android device. 

A Quick Overview on How to Clear QuickBooks Cache and Intuit-Specific Cookies

You can see a concise version of this blog in the table below about how to clear QuickBooks cache and Intuit-specific cookies.

Conclusion

In this exhaustive guide, we discussed how you can effortlessly clear QuickBooks cache and Intuit-specific cookies. You can now seamlessly run QBO using your web browser and resume with the accounting operations. However, if you continue to face challenges or have a query, you can dial +1(800) 780-3064 to speak with a QB professional for real-time assistance. 

Frequently Asked Questions (FAQs)

Gabby Taylor

Gabby Taylor, combines financial expertise with literary prowess. With over a decade in finance, she crafts insightful narratives on navigating fiscal complexities