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A Comprehensive Guide to Fix QuickBooks Error in Reload SQL

Various errors can arise when you open company files in QuickBooks Desktop. One of the common errors that you can encounter when opening an accountant’s copy transfer file (.QBX) is the QuickBooks error in reload SQL. You can see any of the following error messages on the system’s screen. 

“Error in reload.sql at line 29886. Sybase message: can not convert hex string to a varbinary”
“Error in reload.sql at line 25514. Sybase message: Right truncation of string data” 
“There was an unexpected error reported when trying to access the company file. Error in reload.sql at line. Sybase message: Invalid option ‘On_Error’ — no PUBLIC settings exist.”

Additionally, you can run into the following error message when you attempt to access the portable company file or the accountant’s copy transfer file (.QBX) across your network.

“Error in reload.sql at line 40454. Sybase message: The file [file_name] is invalid when the disk sandbox feature is enabled for database ‘[database]’”

Generally, this error occurs when the size of the company file that you are trying to access exceeds 3 MB. You can resolve this issue by simply transferring the file to the system where you are currently working. Moreover, there are several other troubleshooting hacks that you can implement to resolve this error.

Alright, then, let’s go through the article to understand why we face this problem and what we can do to fix it effortlessly. 

If you want instant assistance to eliminate the QuickBooks error in reload SQL, you can dial +1(800) 780-3064 to connect with an experienced QB professional. 

Why Do You See the Error in Reload SQL Server?

Here are the key factors that might provoke the QuickBooks error in reload SQL:

  • The size of the company file might be greater than 3 MB, and thus, QB Desktop might fail to manage it over the network.
  • If you are attempting to restore the file over the network, you can face various error messages due to inconsistent connections between different systems.
  • Using an outdated QB Desktop version is another common factor behind this issue. 
  • You may have already restored the portable company file in a damaged folder.
  • An incomplete or inaccurate QB Desktop installation on the computer can provoke different company file errors.
  • The company file or its folder might have an improper name, mainly due to the inclusion of invalid or special characters. 
  • Various security apps installed on your computer can stop the execution of QB programs, and thus, you might fail to access data files.
  • Defects in the system files can hinder QB from using system resources for its operations, and as a consequence, you might experience difficulties when trying to open company files. 

Now that you are completely aware of the different reasons behind this issue, let’s proceed to the next section to explore various ways to resolve it.

9 Things to Do to Resolve QuickBooks Error in Reload SQL 

Here are some really effective troubleshooting methods that you should utilize whenever you encounter the QuickBooks error in reload SQL. Ensure that you implement these tactics in the step-by-step order indicated below.

Section A: When Opening An Accountant’s Copy Transfer File

If you cannot access the accountant’s copy transfer file due to the reload SQL error in QuickBooks, you should simply create the file and send it to your accountant again. Here’s the resolution that you can follow:

  1. Create & Send the Accountant’s Copy Transfer File Again

Firstly, you need to remove the accountant’s copy restriction from the original company file. Once you do so, you can easily create and send the accountant’s copy transfer file to your accountant. Here are the steps that you need to implement:

Step I: Disable the Accountant’s Copy Restriction

To remove the accountant’s copy restriction, you can follow the points described below:

  • Open QB Desktop and navigate to the File menu.
  • Choose Send Company File, and after that, select the Accountant’s Copy option.
  • Tap Client Activities and choose Remove Restrictions.
  • Mark the ‘Yes, I want to remove the Accountant’s Copy Restrictions’ checkbox and tap OK.

Now, you should implement the next step to create & send the accountant’s copy file to the accountant.

Step II: Create a New Accountant’s Copy Transfer File & Send It

You can effortlessly generate a fresh accountant’s copy transfer file and send it to your accountant using the following points:

  • Access QB Desktop and move to the File menu, and after that, hover over the Send Company File tab.
  • You must choose Accountant’s Copy and click Client Activities.
  • At this point, navigate to Send to Accountant and tap Next.
  • Click Accountant’s Copy, and after that, you have to click Next.
  • Type the dividing date and click Next. After that, type your and your accountant’s official email addresses. 
  • Generate a password for the file and click Send. You should provide the same password to the accountant to ensure that they can access it.

Finally, you will be able to seamlessly open the accountant’s copy transfer file for different tasks.

If you are getting reload SQL errors when accessing the portable company file or the accountant’s copy transfer file across the network, scroll down to the following section to learn how to fix them.

Section B: When Opening the QB Portable Company File or the Accountant’s Copy Transfer File Across the Network

Here are the detailed techniques that will help you troubleshoot the QuickBooks error in reload SQL when opening the portable company file or the accountant’s copy transfer file. Ensure that you use these solutions in the exact order indicated below.

  1. Install the Newest QuickBooks Updates 

When you are running an obsolete QB Desktop version, you are very likely to come across errors when accessing company files. Therefore, you should install the latest QuickBooks updates to ensure seamless access to different data files. 

If, however, you still encounter the error in reload SQL, try the following resolution.

  1. Restore the Company File Locally to Fix the QuickBooks Error in Reload SQL 

One of the simplest ways to resolve the reload SQL error in QB Desktop is to transfer the company file to the local workstation to ensure seamless access to it. This can help you avoid various network-related issues that might be responsible for different error messages. Here are the steps that you have to follow: 

Step I: Transfer the Company File to the Local System 

You need to move the company file to the local computer by following these points:

  • Open the folder where you have saved the portable company file or the accountant’s copy file.
  • Right-click the file’s icon and choose Copy. After that, paste the file to the attached USB drive.
  • Go to the local system and right-click anywhere on the Windows Desktop. 
  • Select New, and after that, tap Folder. You should transfer the file to the local system using the USB drive.
  • Finally, move the copied company file to the folder that you have created on the Windows Desktop of the local computer.

Now, you can implement the following step to open or restore the company file on the local system.

Step II: Open or Restore the QB Company File On the Local System

You should restore the portable file or open the accountant’s copy file using the processes discussed below:

Case (i): Restore the Portable Company File

Here’s how you can restore the portable company file on the local system:

  • Access QB as an admin and go to the File menu.
  • Choose Open or Restore Company, and after that, you have to click the Restore a Portable File option.
  • Tap Next and select the portable file (.QBM). After that, tap Open and click Next.
  • Finally, you should click Save to save the restored portable file in the selected folder.

If you want to open the accountant’s copy file, you can implement the process detailed below.

Case (ii): Access the Accountant’s Copy Transfer File 

You can open the accountant’s copy file using the points described below:

  • Access QB Desktop and choose the Open or Restore Company tab via the File menu.
  • Choose the Convert an Accountant’s Copy Transfer File option and tap Next.
  • Read all the instructions and click Next. After that, you can choose the accountant’s copy file. 
  • At this point, confirm that you need to convert the accountant’s file.
  • Put a new name on the file and tap Save. After that, you can make changes to the accountant’s file.

Do you continue to face the QuickBooks error in reload SQL? If that’s the case, consider reconfiguring your Windows Firewall settings as explained below.

  1. Exempt QB Programs in Windows Firewall 

Windows Firewall can stop the execution of various QB programs, and thus, you can experience problems when accessing the portable company file. To fix this issue, you can exclude QB programs from Windows Firewall on your system. This will allow you to effortlessly open different portable company files across the network. 

If, however, you still encounter the QuickBooks error in reload SQL, try running the System File Checker utility as mentioned below. 

  1. Operate the System File Checker Tool 

Corrupted system files on your computer can hinder you from seamlessly running QuickBooks, and as a consequence, you can run into various errors when opening data files. To repair your system files, you should run the System File Checker utility. Once you have repaired your system files, you must reopen QB Desktop and access your data files.

If you still see the reload SQL error message in QuickBooks, consider restricting the execution of third-party apps on your system, as detailed below.

  1. Stop the Execution of Various Third-Party Programs 

The background execution of third-party apps on your computer can restrict the availability of system resources for QuickBooks. As a result, you can face multiple issues when opening company files. To sort out this problem, you can simply stop the execution of third-party apps on your computer. Here are the points that you need to follow:

  • Firstly, open the Task Manager window by tapping the Ctrl + Alt + Delete keys. 
  • Go to the Processes menu and select all the different third-party apps that are currently running on your computer.
  • At this point, tap the End Task button to stop the execution of the selected third-party apps.
  • Finally, you can open QB Desktop and seamlessly access all your company files.

Do you continue to encounter the QuickBooks error in reload SQL? If so, try implementing the following solution.

  1. Exempt QB Programs in Your Antivirus Software

The antivirus application can effectively hinder the execution of different QB programs, and as a result, you might fail to open various portable company files. Once you create exclusions for QB programs in antivirus software, you will be able to open different QB company files. 

If you get the QuickBooks error in reload SQL even now, consider running the QB Install Diagnostic Tool as detailed below.

  1. Run the QuickBooks Install Diagnostic Tool

You can run into the reload SQL error if you have not properly installed QB Desktop on your computer. To fix this problem, you can use the QB Install Diagnostic Tool. Here’s how you can run this utility:

  • First and foremost, you should install QuickBooks Tool Hub on your computer.
  • At this point, double-click the QB Tool Hub icon and go to the Installation Issues menu in the QB Tool Hub window.
  • Tap the QuickBooks Install Diagnostic Tool button and wait till the tool completes its run.
  • Once the utility has run, you should reboot your computer and open QB to access company files.

Do you still see the reload SQL error message? If so, try reinstalling QB Desktop, as explained below.

  1. Reinstall QuickBooks On Your Computer

Reinstalling QB Desktop can help you fix various internal issues, and thus, you might be able to open different company files. Here are the steps that you can follow to reinstall QuickBooks on your system:

  • Firstly, open the Start menu and click the Control Panel tab.
  • In the Control Panel window, you must choose Programs and Features.
  • Review the list of installed programs and right-click the QuickBooks icon.
  • Tap Uninstall/Change, and after that, you can click Remove.
  • Finally, you can uninstall QB Desktop from your computer.
  • At this point, reopen your system and download the latest QuickBooks version.
  • Access the QuickBooks download file (QuickBooks.exe) and choose Express Install.
  • Tap Next, and you can click Install to start the installation of QB Desktop on your computer.
  • You must finish the QB Desktop installation using all the steps that appear on the screen.

Finally, you can open QB Desktop and access various company files for your projects.

Wrapping Up

In this exhaustive article, we have discussed various resolutions that you can implement whenever you encounter the QuickBooks error in reload SQL. Hopefully, you can now seamlessly open various portable company files and accountant’s copy transfer files for your projects. If, however, you still face this error or have a query, you can connect with a QB professional for real-time assistance.

Common Queries On QuickBooks Reload SQL Errors

Why do I run into the reload SQL error when opening the portable company file?

You may encounter the QuickBooks reload SQL error due to various factors, such as corrupted system files, restrictive settings of Windows Firewall, and the background execution of third-party apps. Moreover, you can face this error message if you haven’t installed the latest QB updates.

How do I resolve the reload SQL error in the QB application?

Here are various methods that you can use to fix the QuickBooks error in reload SQL:
1. Install the latest QB Desktop updates.
2. Exempt QB programs from different security apps on your computer.
3. Run the System File Checker utility to repair your system files.
4. Transfer the portable file to the local system to ensure seamless access to it.
5. Utilize the QuickBooks Install Diagnostic Tool.

Can I reduce the size of the QuickBooks company file?

Yes, you can use the Condense Data utility to seamlessly reduce the size of the QB company file. This will allow you to easily access the company data for various tasks. Moreover, you can transfer the condensed company file to various systems.

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